Operations & Logistic Manager, Rider

**About the Role** We are seeking an analytical and strategic individual to lead the Rider&Safety vertical across Argentina for Uber’s Mobility business. This role will help shape the rider growth and engagement strategy as well as our safety strategy. You will be responsible for identifying key improvement levers, translating data into actionable insights, and driving initiatives in partnership with Central and Local Ops teams. This role is ideal for someone who combines strong analytical skills (SQL, data tools, AI) with structured thinking and clear communication. **What You Will Do** - Own and monitor the performance of key rider and safety metrics, from funnel conversion to experience and marketplace impact - Translate rider signals into actionable insights, explain user behavior, retention dynamics, and experience trends. - Proactively identify emerging issues across markets and recommend actions to protect user experience and business performance. - Synthesize quantitative and qualitative inputs (data analysis, support tickets, user feedback, competitive insights) to develop a comprehensive view of the pain points. - Partner with Regional and Local Operations teams to design and execute initiatives that improve rider funnel and minimize incident rates. - Develop and maintain clear communication tools (dashboards, weekly insights, narratives) to align Product, Operations, and Marketplace teams. **What You Will Need** - Bachelor's degree with 2 - 4 years of experience in Strategy, Operations, Analytics, Consulting, Marketplace Operations, Product Operations, Business Intelligence or related fields, but we will consider candidates with other backgrounds if they meet our other requirements. - Strong analytical and data-driven mindset, with proficiency in SQL (Python or other programming languages is a plus). - Proven ability to translate complex data into clear, structured insights that inform strategic decisions. - Excellent communication skills, with the ability to simplify complexity and tailor messages to diverse audiences. - Strong stakeholder management and influencing skills; comfortable driving alignment without direct authority. - Highly organized with strong project management capabilities; able to own initiatives end-to-end with a hands-on, owner mindset. - Experience developing analytical frameworks to support product, channel, or operational strategies. - Professional proficiency in English and Spanish. Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [[email protected]](mailto:[email protected]).