xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
As a Network Operations Technician, you will be directly responsible for operating the growing Starlink Network as we scale to millions of users around the globe as well as the world largest SuperCompute Datacenter Networks. You will execute operational response to real-time network events and anomalies – mitigating their impact before significant service degradation occurs. You will facilitate incident response, engaging and supporting engineering teams to triage and resolve major issues. You will work with engineers across disciplines and external partners to ensure that all problems are root-caused and mitigated to prevent future recurrence. You will manage changes and maintenance required to improve and sustain service for users, while ensuring minimal network downtime. As an embedded operator within the NOC you will work with operations engineering to improve operational processes, increase operational efficiency, and maximize operational capabilities.
$44,000 - $88,000 USD
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: location, job-related knowledge and skills, education, and experience.
Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks
xAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.
Based on 4,464 disclosed Operations salaries on RoleSuite, the role pays a median of $111K/year, with most offers between $83K and $145K (10th–90th percentile: $65K–$185K).
This posting lists $44K–$88K, below the $111K market median.
See the full Operations salary breakdown →