Order Management Analyst

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As a Senior Analyst, Order Management, you will secure the critical bridge between contract execution and revenue realization by ensuring all customer subscriptions are accurately validated, provisioned, and invoiced. In this high-impact role, you will collaborate deeply with Deal Desk, Sales, Legal, and Collections to accelerate our quote-to-cash velocity. Your mission is to scale our global billing operations, turning complex contract structures into seamless, reliable customer expansions.

WHAT YOU'LL DO

• Own the Quote-to-Cash Workflow: Validate executed sales orders and establish accurate subscription billing schedules, directly protecting revenue integrity and ensuring customers experience seamless account expansions.

• Drive Service Provisioning: Sync with technical provisioning teams to initiate and expand customer services accurately and timely within the accounting ecosystem.

• Champion Financial Accuracy & Compliance: Lead month-end completeness checks, minimize billing variances, and provide analytical audit support to protect Everpure's operational compliance.

• Optimize Billing Systems & Scalability: Partner with cross-functional teams to identify system inefficiencies, test enhancements, and implement process improvements that scale the billing function for new product rollouts.

WHAT YOU BRING

• Order Management & Subscription Expertise: Proven capability navigating the end-to-end quote-to-cash lifecycle, contract reviews, and invoicing architectures within a SaaS or subscription-based environment.

• Technical Systems Mastery: Hands-on proficiency utilizing advanced ERP and billing systems—specifically Salesforce (CPQ, Revenue Cloud) and NetSuite—alongside expert-level capabilities in data reconciliation and reporting using Excel or Google Sheets.

• Cross-Functional Collaboration & Resolution: Strong background collaborating with Deal Desk, Sales, Legal, and Finance teams to resolve complex billing escalations and drive alignment during high-pressure, peak operational periods like month- and quarter-end close.

• Process Improvement & Audit Readiness: A track record of identifying workflow inefficiencies, supporting internal controls, and implementing process enhancements to support rapid organizational scaling.

• We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, UT office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.