Facilities Manager III

Proactively manage and maintain smooth day-to-day office operations at HQ, Logan, and Dallas locations, ensuring problems are identified and resolved before they impact staff.

Strategically manage and continuously audit space utilization across HQ and regional offices to maximize footprint efficiency and align real estate planning with headcount growth.

 Proactively manage facility OPEX and capital budgets to identify areas of optimization and enhance the employee experience.

Serve as the primary point of contact for facilities-related inquiries, comfortably collaborating and communicating with all levels of personnel, including executive leadership.

Familiarity with physical security controls, audit processes, and documentation standards

Maintain accurate asset inventories and lifecycle plans to support proactive repairs and capital planning

Lead sustainability efforts, including energy efficiency, waste reduction, and environmentally responsible workplace practices

Develop and maintain business continuity and disaster recovery plans for all office locations

Conduct regular risk assessments and drills to ensure preparedness

Use data and reporting to drive decision-making on space planning, vendor performance, and cost optimization

Experience supporting SOC 2, ISO 27001, insurance requirements, or similar compliance frameworks preferred

Lead complex facilities projects from conception to completion, including office openings, office footprints decommissioning/closures, and major structural or aesthetic construction upgrades.

Manage the implementation, deployment, and ongoing vendor relationships for workplace technologies (e.g., modern access control and visitor management systems).

Coordinate with external contractors, architects, landlords, and internal stakeholders to ensure projects are delivered on time, within scope, and on budget.

Oversee and strictly enforce building safety protocols, emergency preparedness plans, and local legal/regulatory compliance requirements across all three jurisdictions.

Ensure building safety protocols and emergency preparedness plans are strictly enforced and compliant with local regulations.

Maintain a clean, functional, and welcoming physical environment through diligent oversight of janitorial and maintenance services.

Resolve moderately complex facilities problems by adapting existing approaches and devising new solutions based on limited precedent.

Facilitate cross-functional collaboration and clear communication about facility updates across all levels of personnel.

Travel domestically for physical building projects as required to maintain business relationships and achieve objectives.

Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently.

Maintain professional interaction with internal and external stakeholders.

Ability to work in a fast-paced and high-stress environment.

Typically requires a minimum of 3-5 years of related experience with a Bachelor’s degree in Facilities Management, Corporate Real Estate, or a related field.

Equivalent work experience that demonstrates full proficiency in professional facilities knowledge and the ability to lead portions of a project.

Proficient knowledge of facilities management principles, practices, and industry standards.

Strong ability to work independently and exercise sound judgment when evaluating courses of action for complex issues.

Excellent persuasion and communication skills to effectively interface with diverse stakeholders and executive leadership.

Demonstrated experience in project management and vendor relationship management.

Ability to anticipate internal business challenges and recommend proactive process improvements.

Operational & Manual Tasks: This position requires frequent physical activity, including lifting, carrying, pushing, or pulling equipment and materials weighing up to 50 pounds. The role involves standing for extended periods, bending, crouching, kneeling, and reaching overhead to perform maintenance, cleaning, or installation tasks (e.g., patching, painting, hanging fixtures/TVs, and managing storage or garage areas).

Office Environment: While a portion of the work is performed in an office environment requiring the use of standard office equipment (computers, phones, keyboards) and involves sedentary tasks, the candidate must be able to transition seamlessly to the physical facility environment.

Visual & Dexterity: Requires close visual acuity for data analysis and reporting, as well as the manual dexterity required to safely operate tools and maintenance equipment.

Travel: Periodic travel is required to support multiple locations. This involves prolonged standing, walking through client sites, and the ability to transport business materials between sites.

AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables.

Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop,"  by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.

Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.

Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.