Manager II, Study Management Associate (SMA)

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada

When choosing your career path, choose to be remarkable. 

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

*** This position is open to candidates anywhere in the US & Canada.

Job Description

This role reports into the Clinical Study Leadership (CSL) SMAO Director and is a people leader responsible for the direct management of a cohesive regional team of 15-17 Study Management Associates (SMAs), who serve as front-line study execution staff. They position their direct reports for success to deliver best-in-class study execution. They are responsible for providing the necessary guidance and support for SMAs to master new skills, maximize operational efficiencies, and reach their full potential.

Responsibilities

• Drive for best-in-class study execution by creating a globally inclusive, innovative, empowering environment built around skill enhancement, strategic/critical thinking, and continuous learning.
• Performance management of direct reports, including but not limited to collecting stakeholder feedback, conducting and documenting performance discussions, setting clear and measurable goals, performing goal progress updates, and other business HR-related requirements.
• Provide SMAs with the opportunity of professional success and enable growth into future leadership roles through mentoring, individualized development plans (AbbVie employees), and providing stretch opportunities.
• Support business continuity, shifting needs, and organizational deliverables across the portfolio through efficient, flexible, and strategic resource management including both short- and long-range demand, evolving geographic footprints, all aspects of vacancy management, and individual growth and development.
• Ensure awareness and adherence of direct reports to corporate and divisional policies and procedures in alignment with worldwide regulations and guidelines by prompting on-time completion and reinforce expectations of required training.
• Contribute to the development of Quality Systems Documents (QSDs) and the training curriculum for roles within SMAO.
• Develop and nurture relationships with direct reports and partnerships with cross-functional stakeholders to support implementation of aggressive execution strategies and drive results across study teams.
• Support organizational efficiencies, process improvements, and best practices by contributing to SMAO/CSL/CDO workstreams and/or initiatives.

Qualifications

• Bachelor's Degree required, degree in health care or scientific field preferred.
• Minimum of 8 years of clinical research experience, with 6+ years of relevant study operations management and people management experience.
• At least (3) years of direct people management experience.
• Excellent interpersonal skills including the ability to influence, communicate persuasively and with clarity, align, build trust, lead while respectfully challenging, and form strong relationships with stakeholders within a cross-functional, global, remote/virtual team environment.
• Successful coaching/mentoring, directly or in a matrix environment.
• Strong analytical and critical thinking skills, the ability to evaluate complex issues from multiple perspectives and drive smart decision making.
• Ability to adapt easily to rapidly changing needs, requirements and situations while modeling AbbVie’s leadership attributes.
• Experience in drug development/clinical operations including an advanced working knowledge of ICH and GCP guidelines and operational understanding of the global regulatory environment.
• Demonstrated success in study execution across global geographies and/or multiple therapeutic areas and managing multiple priorities in a fast‐paced environment.

AbbVie is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

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