tMart Operations Engineer Assistant

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops,  and provide our riders with reliable earning opportunities daily.

At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Role Summary

We are seeking a highly motivated and detail-oriented Engineer Assistant to join the talabat
mart (tMart) Operations team. In this role, you will serve as the core technical focal point
handling dark store expansion details, layouts, procurement documentation, and day-to-day
facility maintenance tracking. You will play a pivotal role in designing store layout developments, drafting construction-related technical documents, and supervising third-party contractors across civil, electrical, and piping disciplines to ensure our rapid grocery fulfillment infrastructure operates seamlessly.

What’s On Your Plate?

Expansion & Layout Development:

• Technical Expansion Focal Point: Serve as the primary point of contact for all technical expansion details, collaborating with stakeholders to translate dark store requirements into actionable site project scopes.

• Layout Development & Enhancement: Develop initial store layouts and propose layout enhancements to maximize space utilization.

 

Procurement & Technical Documentation:

• Construction BOQ & SOW: Formulate comprehensive Bills of Quantities (BOQs) and Scopes of Work (SOWs) for new store construction, physical expansions, and facility remodeling.

• Needs-Based Engineering Packages: Directly evaluate operational store needs and build tailored technical procurement packages for hardware, layout fixtures, and physical infrastructure upgrades.

 

Facilities Maintenance & Contractor Supervision:

• Multidisciplinary Maintenance Tracking: Proactively identify, prioritize, and log maintenance needs across electrical networks, civil/structural store components, and water/refrigeration piping systems.

• Schedules & Lifecycle Management: Establish, coordinate, and monitor preventive maintenance schedules to minimize store downtime and prevent asset degradation.

• On-Site Contractor Management: Serve as the main point of contact dealing with civil, electrical, HVAC and piping contractors, suppliers, and external service providers during installations or repair works.

• Supervision & Asset Handover: Actively supervise contractor execution on-site, enforcing quality control, adherence to SOW guidelines, and directing final receiving or asset handover back to store operations.

• Education & Experience: Diploma or Bachelor’s degree in Civil, Electrical, Mechanical, or Industrial Engineering, Architecture, or a highly related technical field. Minimum of 1–2 years of practical experience in site coordination, drafting, facilities maintenance, or an engineering assistant capacity.

• Technical Layout & Project Skills: Proficiency in drafting tools (e.g., AutoCAD or similar layout planning software) with an understanding of commercial or warehousing space optimization.  strong foundational knowledge in drafting construction BOQs and SOWs.

• Contractor & Site Management: Demonstrated experience dealing with or supervising external contractors, vendors, and suppliers across construction trades (civil, electrical, or piping).

• Core Competencies: Exceptional organizational skills to handle shifting maintenance needs, schedule planning, and technical execution updates across multiple dark store properties simultaneously.