Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Global Credit Operations: This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities.
Responsibilities:
Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations
Minimum Qualifications:
2 or more years’ experience with change management
2 or more years’ experience with Agile methodology
Proficiency in MS Office Products, Jira
Proven track record of leading change initiatives in medium to large organizations
Desired Skills:
Bachelor’s degree in business administration, Organizational Development, or related field.
Master’s degree or MBA.
International experience, but not required
Preferred Certifications (1 or more):
Certified Change Management Professional (CCMP)
PMP (Project Management Professional)
Skills:
Process Design
Program Management
Project Management
Reporting
Strategy Planning and Development
Issue Management
Oral Communications
Presentation Skills
Prioritization
Problem Solving
Performance Management
Process Performance Management
Process Simplification
Risk Management
Workforce Planning
Shift:
1st shift (United States of America)Hours Per Week:
40