Specialist, LCS Scrum Master

Job Description

The Opportunity

·       Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

·       Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

·       Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to

enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

  

Role Overview

 

As a Scrum Master within the Enterprise IT Legal, Compliance & Security Value Team, you will support the Compliance Product Line, delivering technology solutions for the Ethics & Compliance Office (ECO). You will initially focus on the Restricted Party Screening (RPS) program, serving as the Agile process champion for the delivery team. Your primary responsibility is to ensure Scrum events happen effectively, remove impediments that slow the team down, protect the team from distractions, and promote a culture of continuous improvement. You are accountable for creating the conditions in which the delivery team can perform at its best — fostering collaboration, transparency, and predictable delivery cadence. Over time, this role may expand to support additional programs and products across the broader Compliance Product Line. You should be ready to serve the team with a facilitative leadership style, take direction from senior delivery leadership, and progressively build your domain expertise and Agile coaching capabilities.

What will you do in this role

·       Facilitate all Scrum ceremonies — sprint planning, daily stand-ups, sprint reviews, and retrospectives — ensuring they are productive, time-boxed, and focused on delivering value for the RPS program.

·       Remove impediments and blockers that hinder the delivery team's progress, escalating to the Delivery Manager, Product Manager, or other senior leaders when issues require broader organizational intervention.

·       Protect the team from external distractions and scope disruptions, working with the Delivery Manager and Product Manager to manage incoming requests and maintain sprint focus.

·       Track and communicate sprint progress using Agile metrics (e.g., velocity, burndown/burnup charts, cycle time), providing visibility to the delivery team and senior leadership on delivery health.

·       Maintain and groom the team backlog in collaboration with the Business Analysts, Delivery Manager, and Product Manager, ensuring user stories are well-defined, properly prioritized, and ready for sprint planning.

·       Promote continuous improvement by facilitating meaningful retrospectives, tracking action items to completion, and coaching the team on Agile best practices and Scrum principles.

·       Manage team coordination artifacts, including sprint boards, team calendars, capacity planning, and vacation tracking to support predictable delivery cadence.

·       Support the delivery team's collaboration with cross-functional stakeholders, including Solution Architects, Business Analysts, Delivery Managers, Product Managers, and application integration teams, ensuring clear communication and alignment.

·       Assist with program-level reporting by contributing sprint-level status updates, risks, and dependencies to the broader program artifacts maintained by Delivery Manager.

·       Help align team members into the Scrum process, ensuring they understand team norms, ceremonies, and ways of working.

·       Support testing and release coordination by helping the team organize sprint deliverables, coordinate with QA activities, and ensure Definition of Done is consistently met.

·       Contribute to broader Compliance Product Line initiatives as the portfolio evolves, applying Agile facilitation and process expertise to additional compliance programs and technology solutions in partnership with the Ethics & Compliance Office.

·       Work within a matrix organizational structure, reporting to both the functional manager and collaborating with the Product Manager. Participate in product planning, execution, and delivery, ensuring alignment with both functional and product goals.

What should you have

Primary skill- Scrum Master,Agile framework    
Secondary Skill-SDLC

Must Have

·       Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

·       3+ years of hands-on experience as a Scrum Master or in an Agile facilitation role, preferably in enterprise or regulated industry environments (pharmaceutical, life sciences, compliance, or similar).

·       Solid understanding of Agile/Scrum frameworks, principles, and practices, with the ability to coach team members and foster Agile maturity within the team.

·       Experience facilitating Scrum ceremonies and using Agile metrics to drive transparency and continuous improvement.

·       Familiarity with Agile project management tools (e.g., Jira, Confluence) for backlog management, sprint tracking, and reporting.

·       Strong facilitation, communication, and interpersonal skills, with the ability to build trust, mediate conflicts, and create a collaborative team environment.

·       Ability to identify and remove impediments proactively, with good judgment on when to resolve independently versus escalate to the Delivery Manager, Product Manager, or other senior colleagues.

·       Strong organizational skills and attention to detail, with the ability to manage multiple coordination activities simultaneously.

·       High degree of initiative, curiosity, and adaptability, with a servant-leadership mindset and a desire to grow into increasing levels of Agile coaching and delivery responsibility.

Nice-to-Have / Beneficial

·       Foundational understanding of software development lifecycle (SDLC) processes and technical delivery concepts, including integration and API-based projects.

·       Exposure to or familiarity with multi-system enterprise environments and the ability to understand cross-team dependencies with guidance from senior team members.

·       Knowledge of enterprise risk & compliance frameworks, supply chain processes and platforms, or experience with ServiceNow.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

 What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Agile Coaching, Asset Management, Backlog Management, Benefits Management, Building Trust, Business Administration, Coach Team Members, Compliance Frameworks, Computer Science, Digital Transformation, Information Technology Operations, Management System Development, Product Management, Product Planning, Requirements Management, Scrum Ceremonies, Stakeholder Relationship Management, Strategic Planning, System Designs, Technical Delivery

Preferred Skills:

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Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

06/27/2026

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