Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.Job Description & Summary: We are seeking an experienced M365 expert with strong hands‑on expertise across M365 EXO, SPO, GitHub Copilot and Microsoft Copilot Studio to design, build, and govern enterprise-scale AI‑assisted development and conversational automation platforms. The ideal candidate has deep knowledge of AI‑augmented software development, secure DevSecOps workflows, LLM‑based agent architectures, RAG pipelines, connector development, enterprise governance, and end‑to‑end automation using Microsoft and GitHub ecosystems.
Responsibilities:
Design relational and document data models for agentic AI systems. · Lead application development and support initiatives across multiple technologies. · Build and optimize solutions using Angular/React, Flask/Django, Python, and SQL/NoSQL. · Orchestrate AI workflows with LangChain and LangGraph. · Support Deployment Docker/Kubernetes and CI/CD. · Provide leadership in Incident, Change, and Problem Management, ensuring compliance with ITIL standards. · Drive SLA adherence and monitor metrics to improve service delivery. · Collaborate with stakeholders at senior levels to align technical solutions with business needs. · Mentor and guide junior associates, fostering a culture of knowledge sharing and continuous improvement. · Participate in shift-based operations, managing escalations and ensuring seamless support coverage. Mandatory skill sets: · Advanced expertise in Python & FastAPI, with deep knowledge of libraries like Pandas, Pydantic, and scalable API design. · Proven experience in building and orchestrating agentic workflows using LangChain, LangGraph, AutoGen, Google ADK. · Strong background in RAG design and implementation, including optimization for enterprise use cases. · Ability to define and enforce guardrails using JSON Schema, regex, and LLM-as-judge techniques. · Hands-on leadership in Angular/React.js front-end development, ensuring seamless integration with backend services. · Expertise in CI/CD, containerization (Docker/Kubernetes), and cloud-native deployments. · Ownership of Incident, Change, and Problem Management, SLA compliance, metrics-driven improvements, and stakeholder management. · Mentoring juniors and driving best practices across the team. Preferred skill sets: · Advanced proficiency in LangChain, LangGraph, Angular, Flask, Python, SQL/NoSQL, with ability to lead complex support initiatives. · Deep understanding of ITIL processes (Incident, Change, Problem Management), driving SLA compliance and service improvements. · Proven stakeholder management, leadership, and mentoring skills, ensuring effective collaboration and team performance in shift-based operations.
Mandatory skill sets:
Strong hands‑on experience with GitHub Copilot, GitHub Enterprise, and secure DevSecOps
Strong expertise in Microsoft Copilot Studio agent development & orchestration
GitHub Actions CI/CD pipelines, CodeQL, repository governance
RAG pipelines, grounding strategies, vector search
Power Platform: Power Apps, Power Automate, Dataverse
Azure: Functions, Logic Apps, APIM, Cognitive Search
API development, REST, Graph API, OAuth2, Entra ID
Strong prompt engineering & AI design practices
Preferred skill sets:
Experience with Teams extensibility & M365 Copilot integrations
Knowledge of agentic AI patterns and enterprise AI governance
Experience coaching developers on AI-assisted coding
Familiarity with Microsoft Responsible AI guidelines
Years of experience required:
4-7 years
Education qualification:
Bachelor’s degree in information technology
Certified in Github Copilot and Copilot
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering, MBA (Master of Business Administration)Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Generative AIOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM), Continuous Process Improvement {+ 36 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
June 4, 2026Based on 1,635 disclosed Product salaries on RoleSuite, the role pays a median of $176K/year, with most offers between $142K and $215K (10th–90th percentile: $114K–$252K).
See the full Product salary breakdown →