Product Delivery Manager

Visa · GB - London, United Kingdom

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Product Delivery function within Visa Direct plays a critical role in enabling the efficient, high-quality, and commercially successful delivery of product initiatives across our Team of Teams (TofTs) and teams. The function is aligned to the product and engineering structure and organised by business domain to ensure delivery leadership is embedded at all levels, from planning to day-to-day execution.

We are seeking an experienced and proactive Lead Product Delivery Manager to join Visa Direct, who will manage the end-to-end product delivery from planning through to commercialisation for one or more teams. The ideal candidate will demonstrate strong leadership skills, a dedication to promoting a culture of ownership and collaboration and adept at enabling high-performing cross-functional teams to deliver value efficiently.

What we expect of you, day to day:

Delivery Execution:

  • Managing the delivery execution and coordination of epics and/or features assigned to one or more teams overseeing the process from planning through to commercialisation.
  • Partnering with Product and Engineering Leads to coordinate execution and roadmap alignment.
  • Monitoring delivery health and performance using standardised KPIs, identifying risks and implementing mitigations.
  • Acting as an escalation point for delivery blockers, facilitating resolution and decision-making across teams.
  • Ensuring requirements are high quality and delivery-ready, and that commercial milestones are met.

Stakeholder Management & Leadership:

  • Building and maintaining relationships with stakeholders, ensuring effective communication across all levels of the organisation.
  • Promoting best practices and continuous improvement.
  • Demonstrating Visa leadership principles and build a culture of transparency and accountability.

Process Maturity & Continuous Improvement:

  • Driving agile maturity and continuous improvement across the Teams.
  • Conducting retrospectives and implementing changes to improve delivery outcomes.
  • Championing delivery excellence and scalable practices aligned with Visa’s Product Lifecycle Management framework.

This is a hybrid position based in London Paddington office. This requires 3 days per week (Tuesdays, Wednesdays and Thursdays) attendance in the London office.

Qualifications

Preferred Qualifications:

  • 3+ experience in agile delivery, or project management roles, ideally within a software-driven FinTech or start-up environment.
  • Comprehensive understanding of agile principles, with proven ability to adapt methodologies to dynamic and evolving environments.
  • Strong problem-solving and decision-making capabilities, including conflict resolution and removing delivery obstacles.
  • Exceptional communication skills, proficient at engaging with both technical and non-technical stakeholders.
  • Experience with delivery tooling (e.g., Jira, Confluence) and metrics tracking.
  • Knowledge of payment systems or direct experience in FinTech is highly advantageous.

Personal Qualities:

  • Skilled in planning and prioritising multiple tasks and independently delivering projects through to completion.
  • Demonstrates the ability to operate effectively in fast-paced environments while managing concurrent projects.
  • Outstanding verbal and written communication abilities, quick to learn new systems or processes, and highly organised when managing multiple priorities.
  • Proven expertise in driving complex deliverables in collaboration with Product Managers and cross-functional stakeholders at all organisational levels and across cross functional teams.
  • Willingness to challenge established practices and a strong curiosity about process improvements.
  • Influencing abilities across cross functional teams.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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