JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Property Manager - Residential Property

Job Description

Position: Property Manager
Experience Required: 8-10 years in residential property management
Qualification: B.Tech/Diploma in Electrical & Electronics Engineering (EEE) or Mechanical Engineering

Position Overview

The Property Manager will have complete accountability for the entire portfolio of Property Management Services at assigned residential properties. This role demands a strategic leader who ensures seamless facility operations through innovation, technology adoption, and excellence in service delivery while maintaining the highest standards of resident satisfaction and operational efficiency.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and develop on-site teams to build capability and resilience in addressing operational challenges
• Conduct manpower planning including active participation in recruitment, selection, and onboarding processes
• Foster a collaborative team environment across all facility functions to ensure integrated service delivery
• Guide teams toward professional growth through continuous training and performance coaching

Financial Management & Controls

• Develop and implement robust budgeting controls for site operations
• Collaborate with client stakeholders to formulate annual operational budgets and strategic management plans
• Monitor and analyze cost performance, identifying opportunities for optimization
• Oversee vendor quotations, invoices, and cost sheet preparation with accuracy
• Ensure timely submission of client-approved cost sheets to JLL office and coordinate invoice processing
• Follow up diligently on payment collections and agreement renewals
• Verify accuracy of all billing information and financial documentation

Service Excellence & Compliance

• Monitor and maintain Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for JLL and outsourced service providers
• Ensure performance scores consistently exceed excellence benchmarks
• Implement and oversee a robust complaint management system with meticulous follow-through
• Conduct daily site inspections to verify proper maintenance of buildings, structures, and all facility systems
• Address resident queries promptly through verbal and written communications
• Ensure strict adherence to health, life safety regulations, and operational manuals
• Implement and enforce risk assessment recommendations to maintain full regulatory compliance
• Champion the "No Safety No Work" culture across all operations

Vendor & Stakeholder Management

• Manage vendor relationships, ensuring quality service delivery and contractual compliance
• Ensure proper documentation of attendance, timesheets, and contractor performance records
• Cultivate exemplary relationships with contractors, consultants, government authorities, and statutory agencies
• Coordinate seamlessly with regional operations, head office, subject matter experts (SMEs), and training teams

Operational Excellence

• Leverage innovation and technology to enhance operational efficiency and resident experience
• Develop and maintain business continuity plans for emergency preparedness
• Respond to emergency maintenance situations with urgency and appropriate escalation
• Maintain comprehensive documentation including as-built drawings and transition document libraries
• Prepare and submit Daily Management Reports (DMR) and Monthly Management Reports (MMR)
• Ensure systematic updating of operational data in both hard copy and digital formats
• Communicate operational updates and complications to residents and stakeholders effectively

Location:

On-site –Ghaziabad, UP

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.