Who We Are:
Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.
As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.
Responsibilities:
Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.
Other duties and projects as assigned
Requirements:
1+ year of property management experience with managing multiple apartment building at the same time.
Excellent organizational and problem-solving skills with strong attention to detail
Capable of operating Appfolio and different management or accounting software
Capable of effectively handling multiple projects simultaneously
Capable of visiting to different sites to perform inspections and regular communications with tenants.
Excellent verbal and written communication skills, including report writing skills
Excellent time management skills and the ability to prioritize work