VOC Program Specialist

At Apple, we believe in hard work, a fun environment, and the creativity and innovation that come from diverse perspectives. The people here at Apple don’t just build products — they create the kind of wonder that revolutionizes entire industries. It’s the diversity of those people and their ideas that inspires the innovation running through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. As a core member of the GC Channel Sales Operations team, the VOC Program Specialist bridges consumer behavioral insights with reseller channel execution. By applying psychological and behavioral methodologies to decode large-scale, unstructured consumer feedback, you will identify hidden purchasing barriers and true consumer intents. You will translate these insights into actionable proactive enablement materials and sales actions, ultimately optimizing the customer journey and maximizing sales conversion across our offline and online reseller networks.