Senior Analyst, Account Management
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Account ManagementOverviewThis role will drive sales effectiveness for one of Mastercard’s Global Key Accounts across both core products and services. We are seeking a highly accountable, resilient, analytical and adaptable technologist to join a high performing team.
The successful candidate will be responsible for ensuring the highest standards of sales effectiveness and demonstrate a high level of accountability with client facing responsibilities. This is an outstanding role for a high achieving leader of tomorrow – providing exposure to global client development.
Role
• External influencing – partner facing, support the team with influencing strategy with senior leaders
• Internal influencing – collaborates with multiple divisions to achieve best outcome for client and Mastercard
• Strategy Development – assists in designing strategies and proposals
• Development of marketing plans to drive outcomes for client and Mastercard
• Delivery – ensure contractual commitments are delivered on time and to specifications
• Responsible for updating and maintaining Salesforce, as well as communicating opportunities and gaps in advance to the Vice President, Account Management
• Responsible for creating client facing presentation materials and analytics to enhance sales opportunities, including monthly tracking reports, quarterly business reviews, statement of works and other materials
• Responsible for creating performance analytics, dashboards and monthly partnership communications
• Responsible for project management of key Services initiatives, collaborating across Mastercard’s internal divisions
• Responsible for relationship mapping and event co-ordination with C-level of both Mastercard and Key Account
• Responsible for the creation and dissemination of Best Practice to Client including the arrangement of peer-to-peer meetings in domestic and overseas markets (contractual study trips) and appropriate documentation to senior leadership
• Responsible for pipeline management at the account level
All about you, the ideal candidate will be:
• Passion about learning and thrive in a fast-paced environment
• A strong team player, resilient and are able to work autonomously
• Demonstrate well-developed commercial and business acumen, adaptable to changing environments
• Dedicated to building strong relationships with your customer and can identify opportunities that solve their pain points
• Possess strong analytical, written and verbal communication skills and enjoy simplifying large amounts of complex data into C-Level presentations
• Degree qualified in business studies or relevant field
• Have exposure to exposure to payments or financial services
• Proficient with Excel and PowerPoint
If you’re ready to combine commercial thinking, client impact and analytical problem-solving in a high-performing global account team, we’d love to hear from you.
Please apply via the links provided.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.