Client Partner - CPG, Auto, D2C & Health

Meta · Mumbai, India

Meta is seeking a Client Partner to bring the full potential of its advertising, messaging, and AI solutions to India's large advertisers across its CPG/FMCG, Automotive, and Direct-to-Consumer verticals. The individual contributor position reports to Director, CPG-Automotive-D2C and will work closely with multiple Client Solutions Managers across all the 3 verticals in a matrixed and collaborative orientation. You will be successful in this role if you have proven understanding of brand and performance media, combined with a detailed understanding of your clients' business goals and you can bring strategy, brand and product expertise to fuel long-term growth for the client and for Meta. The ideal candidate will have a mix of demonstrated Brand Management experience in FMCG/Durables/Retail/Auto Space and Sales & Media planning experience in a digital heavy business. Experience in media or media tech companies will be a plus, but not a necessity. Industry understanding, analytical skills with experience interpreting data to inform business strategy, multi category CXO management and the ability to reach and influence decision-makers. A strong ‘can-do’ spirit that drives a self-starter are a must. This is an opportunity to be part of a growing team, critical to Meta’s India success. Lead the relationship with senior stakeholders, CXOs & Agency teams across key Meta customers in CPG, Auto and D2C and drive adoption of Meta advertising products and solutions Analyze and understand industry trends, shape the long term client charter and articulate role of Meta’s products and solutions in industry and client’s marketing/business objectives Prospect and partner with media agencies, WhatsApp BSPs by building relationships with key decision makers Create and deliver a compelling Meta proposition using client industry knowledge, market trends, and case studies to clearly communicate the value proposition and inspire action Understand and drive adoption of key marketing research and measurement tools that help clients understand the impact of Meta’s products and solutions Analyze campaign performance statistics and recommend optimized media solutions for new and existing clients Ensure that our clients receive responsive, high-quality sales and operational customer service, and be the voice of the customer in the organization Exceed goals in product adoption, new customer acquisition, and customer satisfaction 5+ years of experience working in Brand marketing and/or sales in digital first or complex and iconic brand led businesses Proven experience in communication and presentation skills at all levels of an organization Proven analytical skills with experience in sharing compelling stories leveraging data Experience structuring, negotiating, and maintaining significant and complex relationships Knowledge of media, online advertising and agencies Learning Agility: Ability to thrive in and enjoy a fast changing environment Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Experience in Brand marketing, Media, OTT, Consumer technology business
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