Manager, Sales Development

Salesforce · Singapore, Central Singapore, Singapore

As the Manager of Business Development at Salesforce, you will lead a high-visibility team of Business Development Representatives (BDRs) responsible for fueling the top-of-funnel pipeline for Salesforce Core, Marketing Cloud (Singapore), and Commerce Cloud (Pan-ASEAN).

We are looking for a visionary leader who does more than manage activity; you are a "People First" advocate who builds cultures of excellence. You will act as a strategic navigator within our complex matrix organization, serving as a key point of contact for diverse business partners across different product clouds and regional segments. You must be a master communicator, capable of aligning your team’s efforts with the shifting priorities of multiple internal stakeholders while providing the innovative thinking required to win in the diverse ASEAN market.

Your Impact People Leadership & Talent Incubation

  • Transformative Leadership: Hire, onboard, and mentor a diverse team of BDRs. Foster a high-trust, inclusive environment where individuals are empowered to do the best work of their lives.

  • Career Architecture: Act as a dedicated mentor, coaching Reps into "Sales-Ready" candidates for future Account Executive positions through rigorous professional development and skill-gap analysis.

  • Creative Empowerment: Drive the team to exceed objectives through high-touch mentorship and the design of creative incentives that build team cohesion and healthy competition.

Stakeholder Orchestration & Matrix Navigation

  • Business Partner Alignment: Successfully manage competing priorities across different business units (Core/Marketing Cloud for Singapore and Commerce Cloud for ASEAN), ensuring resources are optimized to meet the specific needs of each segment.

  • Strategic Liaison: Act as the primary bridge between the BDR team and regional Sales/Marketing leaders. Translate high-level corporate strategy into actionable frontline execution.

  • Advocacy: Represent the "voice of the BDR" in leadership forums, using data-driven insights to influence business partners on market trends and lead flow bottlenecks.

Innovation & Operational Excellence

  • Innovative Prospecting: Move beyond traditional playbooks. Identify and implement cutting-edge outbound techniques (social selling, personalized video, AI-driven research) to break into competitive ASEAN accounts.

  • Metric Design & Reporting: Manage metrics for Monthly Qualified Lead objectives. Regularly report on team results—Lead Quantity, Quality, and Revenue—using data to pivot strategy in real-time.

  • Process Evolution: Collaborate with Operations to challenge the status quo, making innovative recommendations on process improvements that increase team productivity and reduce friction.

Your Qualifications

  • Experience: 5+ years of experience in software sales, preferably in CRM or Enterprise Applications.

  • Proven Leadership: A deep passion for people leadership with a consistent track record of coaching and managing/leading teams to achieve performance goals.

  • Matrix Communication: Outstanding communication and interpersonal skills. Proven ability to operate effectively within a complex, multi-layered organization, building consensus and driving results through influence.

  • Innovative Mindset: A successful track record in a high-volume transaction sales environment with the ability to think outside the box to solve "top-of-funnel" challenges.

  • ASEAN Cultural Competency: Strong experience working in a multi-cultural environment. You possess the emotional intelligence to lead a team covering varied segments across Singapore and the broader ASEAN region.

  • Presentation & Listening: Excellent presentation skills with the "Executive Presence" required to articulate strategy to senior stakeholders.

  • Adaptability: The potential to thrive and remain a grounded leader in a very fast-paced, rapidly changing environment.

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