Clinical Diagnostics Technical Sales Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
We are seeking a Field Applications Scientist to provide technical support and training for our analytical and scientific solutions. In this role, you'll collaborate with sales teams and customers to deliver demonstrations, applications support, and training that enables research and innovation. You'll serve as a scientific advisor, helping customers optimize their workflows and maximize the value of their investments while contributing to our mission of making the world healthier, cleaner, and safer.

Working across multiple technology platforms, you'll provide comprehensive pre- and post-sales technical expertise, conduct product demonstrations, develop new applications, troubleshoot complex issues, and build relationships with customers. Your role will involve working with cross-functional teams including sales, marketing, R&D, and product management to ensure customer success and drive business growth through technical excellence.

REQUIREMENTS:

• Degree or diploma in Medical Laboratory Science, Biomedical Technology, or a related Life Sciences field, with willingness to travel extensively across Southern Africa.

• Minimum 5 years' experience in Clinical Diagnostics, with hands-on exposure to clinical pathology laboratories, laboratory workflows, and diagnostic testing environments

• Demonstrated ability to drive sales growth, identify business opportunities, build customer relationships, and conduct consultative, solution-based selling.

• Previous experience as a Technical Sales Specialist, Applications Specialist, Product Specialist, or similar role involving customer training, technical support, product implementation, and troubleshooting.

• Strong understanding of QC principles, QC data interpretation, troubleshooting, assay performance monitoring, and laboratory quality practices

• Clear written and verbal communication skills with ability to explain complex concepts to diverse audiences

• Strong presentation and training capabilities for both technical and non-technical audiences

• Ability to work independently and collaboratively in a results-oriented environment

• Experience in project management and ability to handle multiple priorities

• Proficiency in Microsoft Office applications and relevant scientific software

• Customer service orientation and interpersonal skills

• Ability to build and maintain effective relationships with internal teams and external customers

• Fluent English required; additional languages beneficial

• Valid driver's license and passport required for travel