Sr. Director of Sales

Visa · US - Remote - North Carolina

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Visa will accept applications for this role until at least 05-19-2026

Job Description

The Sr. Director of Sales will lead a team responsible for expanding the use of Visa Acceptance Solutions, delivering client relationship management and upsell opportunities to the installed client base, having relevant experience in payments and fraud management in SaaS solution sales utilizing a value-based sales approach.  This role is part of a larger Value-Added Services sales function.  This person will play critical roles in executive client engagement, informing sales and deal strategy and inspiring a growth mindset within the team and with cross functional partners that enables the company to meet aggressive growth goals.  They will collaborate on informing product development prioritization, driving the delivery of vertical specific value propositions that differentiate Acceptance Solutions in the Payments Industry and coaching a sales team to use proven sales methodologies.  They will be responsible for the quarterly and annual financial results of the team, prudent management of expenses, forecasting, and quota setting. This role reports to the NA Head of Direct Merchant Sales, works in direct alignment with the Visa Merchant Sales team and cross functionally with leaders in Sales Operations, Sales Engineering, Product Development, Solutions, Marketing and Strategy.

Visa Acceptance Solutions is looking for an individual that is a thought leader in business growth with a proven record of success in fast-paced environments with demanding timelines.  Exceptional interpersonal skills and the ability to adapt communication styles to all levels in the organization, from new graduates to the CEO, are required.  Exceptional commercial terms engineering and creativity skills and executive presence is a must. The ability to act decisively in the rapidly changing payments, travel and retail industries is necessary.  This leader must also be adept at inspiring and enabling our client facing staff and support teams. 

Responsibilities include:

Exceed aggressive revenue targets for Acceptance Solutions Direct Merchant clients across the North America region.

  • Achieve quarterly revenue goals for Acceptance Solutions services, in partnership with broader cross-functional Visa teams
  • Lead team of Relationship Managers focused on key client relationships and revenue growth of a broad set of merchant portfolios.
  • Lead teams through the sales cycle from prospecting through close
  • Drive teams to create a high-value pipeline cross selling and upsells.
  • Enable sales acceleration and prioritization of activities with high potential client targets, use cases, industry segments, etc.
  • Inform annual team goal planning and execution plans to achieve them
  • Drive revenue attainment progress in alignment with a budgeted Annual Operating Plan.
  • Lead problem-solving sessions with the sales teams and help solve problems when client issues are escalated to maintain positive, growth focused engagement and relationships with clients.

Lead sales teams to achieve results.

  • Ensure high performance, team cohesiveness, and individual seller development
  • Deploy resources for optimal growth across the wide set of opportunities
  • Drive high level team engagement by creating a collaborative, inclusive environment.
  • Set clear direction that maps to corporate strategic objectives  
  • Establish consistent, effective processes that inspect the use of proven sales and relationship management methodologies that use planning and discovery sessions to enable alignment to client goals and timelines, executive engagement, and the effective delivery of value propositions.
  • Inspect progress and adjust activities as needed to achieve results.

Work with cross functional partners across North America to ensure we have what we need to be successful with our clients.

  • Work with NA Product team to improve the go-to-market strategy and identify the right value proposition to meet client needs
  • Work with NA Merchant Sales team to ensure cohesion and consistency for overall regional partners, priorities, and goals
  • Work with Sales Enablement and Marketing to ensure our client facing materials are excellent and help accelerate the learning and sales process
  • Work with Communications to share progress and growth to external audiences through a communication plan, PR, conference events, etc.
  • Work with Commercial Operations to ensure appropriate incentive structure, modeling and incentive deal review structure and approval process
  • Work with Legal to ensure client contracts that drive to successful outcomes for both Visa and our clients
  • Partner with Sales and Solutions Engineering to inform development and delivery of market leading products and solutions based on market priorities.
  • Work with Client Delivery and Client Services to handoff from sale to implementation and ensure well-run projects.

Participate in developing the sales strategy, including determining high potential markets, use cases, and verticals, and how to deploy our resources for optimal growth.

  • Leverage market-sizing study along with regional deep dives to develop the target use cases and clients
  • Develop strategies and work with constituents to get buy-in on new use cases, including the regional Visa Direct product team
  • Identify trends in each market where Acceptance Solutions can solve pain points and develop plans to target each
  • Facilitate the capture and communication of client feedback on product and value-added services to inform product evolution.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Travel - 30%

Qualifications

Basic Qualifications:

  • 12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD


Preferred Qualifications:

  • 15 or more years of experience with a Bachelor’s Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience 
  • 10+ years of sales experience, including at least 3 years of experience leading sales teams.
  • Creative self-starter with a bias toward action and proven track record for successfully developing, building, launching and commercializing technology products that delight customers
  • Excellent problem-solving skills with a strong focus on delivering for clients
  • Excellent listening and communication skills (both verbal and written), and executive presence; must be able to interface with our most senior client executives
  • Ability to explain complex business and technical concepts to a broad audience in an approachable way to drive adaption
  • Accomplished sales leader with a demonstrated ability to set overarching sales strategy
  • Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results
  • Passionate about what you do and excited about the opportunity to transform payments working for the industry leader
  • Ability to inspire direct reports and influence those without direct management responsibility
  • Possess a high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers
  • Strong team player, self-motivated and the ability to work independently at coordinating across functional activities, obtain buy-in and elevate issues at critical junctures appropriately
  • Ability to operate in a highly matrixed environment

U.S. Applicants Only

Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
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