Account Manager (IT/DE/FR speaker)

Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.

We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.

Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.

At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.

Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.

About the Role: 

As an AM you'll own a book of accounts across European markets. This isn't a passive renewal role. We want someone who treats their portfolio like a sales territory - proactively growing wallet share, identifying upsell and cross-sell moments, and building the kind of client relationships that make churn a non-starter.

You'll be measured on what matters: expansion revenue, ARPA growth, and voluntary churn. If you're the type who reads their book every Monday morning and spots the opportunity before the client asks - this is your seat.

- Own a portfolio of high value SMEs clients across European markets and drive sustainable revenue growth from it
- Proactively engage your book - outreach, QBRs, check-ins - not just reacting to inbound requests
- Identify and execute upsell and cross-sell opportunities across Finom's product suite (plans, card spend, invoicing, credit)
- Build genuine relationships with decision-makers and be the person they call when something needs sorting
- Use account data, usage signals, and portfolio trends to inform your outreach priorities and commercial conversations - gut feel is a start, but data is what makes it repeatable
- Monitor account health signals and intervene early on at-risk accounts before churn becomes likely
- Maintain clean pipeline and activity tracking in Salesforce - no black holes
- Use Modjo call intelligence to sharpen your own performance and contribute to team learning
- Work closely with onboarding, product, and support to make sure clients get what was promised

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