LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
This role is based in Dublin
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are looking for a Account Director to join our expanding team as a trusted adviser with a focus on bringing value to our customers. You will be responsible for helping our customers effectively engage with our solutions. You will be dedicated to making our customers flourish and making them grow. Although you possess a strategic approach to selling and strive to overachieve revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.
Responsibilities:
- Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
- Asks layered, open-ended questions to understand and clarify Customer’s objectives and opportunities beyond surface-level detail
- Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
- Shifts communication style and content to fit the needs of different stakeholders
- Leads with Solutions, not products, when making recommendations aligned to Customer objectives
- Sells with Integrity
- Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
- Applies a consultative business acumen when crafting & negotiating commercial agreements
- Uses data and insights to support investment recommendations or overcome customer objections
- Proactively mitigates churn risk by adopting a smart, customer-centric approach
- Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize return of investment.
- Drives Customer growth by proactively identifying opportunities to deliver greater customer value
- Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
- Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
- Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
- Practices humility and asks for help from colleagues when faced with a challenge or unknow
- Is proficient in Territory and Account Planning, Forecasting, and Quota Attainment
- Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles
Basic Qualifications:
- 1-2 years of closing sales experience
- Fluency in English
Preferred Qualifications:
- Fluency in a Nordic language
- Experience with recruiting, recruitment media and HR software
- Experience with SaaS opportunities and Dynamics
- Experience selling IT or recruiting solutions
- Knowledge of software contract terms and conditions with the ability to create fair transactions
- Powerful negotiation and accurate forecasting skills
- Demonstrated ability to find, manage and close high-level business in an evangelist sales environment
- Ability to assess business opportunities and use data to influence customer’s decision making
- Ability to manage a large number of prospect situations simultaneously while positioning company products against direct and indirect competitors.
Suggested Skills:
- Analytical Skills
- Forecasting
- Negotiation
- Communication
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