Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Comcast manages a world class vendor ecosystem that delivers best in class performance while meeting all safety, security, and compliance requirements. We are looking for a talented and dedicated VMO analyst to support the IT Supplier Management function, with a focus on supplier governance. This role will support various supplier governance metrics and will be responsible for tracking performance, preparing executive dashboards, reporting risks and issues, and supporting continuous improvement initiatives.
Job Description
Core Responsibilities
This role will be a key member of the Enterprise Supplier Management function, which is part of the Comcast Enterprise Procurement team. Candidates should possess strong communication and analytical skills, with a demonstrated ability to build supplier relationships and report on supplier performance across various parameters.
- Track supplier metrics
- Analyze and track important metrics across the supplier ecosystem (for instance, spend, sNPS, operational metrics, etc.)
- Measure and report supplier performance using relevant metrics.
- Supplier Outreach
- Centrally manage supplier communications regarding policy changes, new guidelines, contract updates and company communications
- Perform service management
- Drive process improvements and automation leveraging technology and AI
Key requirements and experience include:
- 3-4 years or more related experience in procurement or supplier management, PMO function for large technology or media organization
- Strong understanding of workflow-based tools and technologies with relevant experience in supplier management or PMO activities
- Proficient in Microsoft Excel, PowerPoint, and various data analytics tools
- Ability to collate information/data from multiple sources, draft process flows, and review with cross-functional teams
- Ability to work cross-entity, cross-geography enterprise-wide initiatives
- Strong analytical and troubleshooting skills
- Excellent English verbal and written communications skills
- Experience working in global delivery environments
- Ability to support US time zone calls - up to 10 PM IST as necessary
- Must be a self-starter and multi-tasker with excellent work ethic
- Advanced or Bachelor’s Degree in Supply Chain Management, Information Systems or equivalent education
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.