Responsibilities:
Develop clear and detailed processes that reflect the current and targeted business model.
Create and support specific overall business processes and sub-processes, including development of templates.
Monitor the document flow and work-related procedures.
Audit quality and results.
Perform data and application maintenance updates.
Communicate with internal and external customers. Acts as a first POC for customer escalations.
Identify, escalate data and program specific issues to appropriate level of management.
Proactively and on-going basis identifies internal and external best practices that will enable improvement of the standard end-to-end process.
Qualifications:
Min 2 years of experience in Supply Chain Operations, Order Management, Logistics, or Process Governance roles.
Strong proficiency in Mandarin and/or Cantonese.
Very good verbal, written and interpersonal communication skills.
Experience in relationship management with customers/vendors.
Good analytical and problem-solving skills.
Ability to create standard documentation.
Attention to details.
Proficiency in working with MS Word, Excel, PowerPoint and Visio.
Education/Certification requirement:
Bachelor’s degree.
#LI-GM
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.