Import/Export Coord

Thermo Fisher Scientific · Suzhou, China

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of our PPD clinical research team, you’ll have the opportunity to support groundbreaking studies that make a real difference in patients’ lives.

Position Summary

As Import / Export Coordinator you will provide support to clinical supplies operations and administrative activities in all areas of clinical supplies lifecycle of low to moderate complexity studies.

Position Requirements 

• Ensures all activities are executed in compliance with company good practices and client requirements.
• Completes ongoing training on new import/export regulations concerning all clinical supplies.
• Participates in and supports department project teams.
• May coordinate or serve as a liason cross-functionally.
• Executes import & export activities according to company requirements, Client requirements and applicable regulations.
• Executes the Import & Export/ Trade Compliance plan for each project assigned.
• Meets with the Trade Compliance Manager to discuss import & export issues.
• Provides appropriate recommendations and alerts.
• Participates in ongoing Training on new Regulations concerning Import/Exports activities.
• Maintains Import/Export documentation files and updated Metrics Indicators Reports.

Education and Experience Requirements
• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).

Knowledge, Skills and Abilities:

• Intermediate English and good communication skills both written and verbal
• Solid understanding of the Clinical Supply process, such as manufacturing, handling, importing, shipping, exporting, auditing, labeling and packaging
• Strong organizational, planning and time management skills
• Good analytical skills and ability to work on issues of a diverse and confidential nature
• Proficient in Microsoft Office programs
• Strong customer service orientation and attention to detail aligned with high standards of quality and excellence
• Adaptive to changes and ability to handle high-pressure situations
• Ability to work in a team environment as well as work independently with moderate direct supervision
• Ability to utilize proper channels of communications to voice concerns and suggestions

Working Environment:
Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Work is performed in a production, office or home based environment with exposure to electrical equipment.
• Frequently stationary for 6-8 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
• Occasional mobility required.
• Occasional crouching, stooping, bending and twisting of upper body and neck.
• Light to moderate lifting and carrying (or otherwise moves) objects including luggage, backpack and laptop computer with a maximum lift of 15-20 lbs.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
• Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
• Regular and consistent attendance.

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