Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : SUSE Linux Administration
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Tech Support Practitioner, your day revolves around serving as the primary liaison between clients and the system or application environment. You dedicate your efforts to maintaining high-quality service by effectively communicating with clients and internal teams. Your role involves identifying client issues with precision and crafting well-informed solutions that ensure the smooth operation of critical systems. This position requires a proactive approach to problem-solving and a commitment to sustaining the reliability and performance of the applications under your care.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to enhance system performance and client satisfaction.
- Document and share knowledge to support continuous improvement within the team.
- Assist junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SUSE Linux Administration.
- Strong understanding of Linux system architecture and command-line tools.
- Experience in troubleshooting and resolving complex system and application issues.
- Familiarity with system monitoring and performance tuning techniques.
- Ability to manage system updates, patches, and configuration changes effectively.
Additional Information:
- The candidate should have minimum 3 years of experience in SUSE Linux Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.