Technology Support Engineer
Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Windows Server Administration, Microsoft Azure Architecture
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of technical issues. This position requires a proactive approach to maintaining system reliability and supporting business continuity through effective communication and problem-solving.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in monitoring system performance and identifying potential issues before they impact operations.
- Support junior team members by sharing knowledge and providing guidance on technical challenges.
- Document and communicate incident resolutions and best practices to improve team efficiency.
- Engage in continuous learning to stay updated with evolving technologies and industry trends.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration, Microsoft Azure Architecture.
- Strong knowledge of server installation, configuration, and maintenance.
- Experience with system monitoring tools and performance tuning.
- Ability to troubleshoot complex issues across multiple system components.
- Familiarity with network protocols and security best practices.
- Skilled in scripting and automation to streamline administrative tasks.
Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Windows Server Administration.
- This position is based at our Jaipur office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Microsoft Windows Server Administration, Microsoft Azure Architecture
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and continuously updating documentation to enhance troubleshooting efficiency. Collaboration with external vendors and internal service management teams is a key part of the daily routine, ensuring timely analysis and resolution of technical issues. This position requires a proactive approach to maintaining system reliability and supporting business continuity through effective communication and problem-solving.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in monitoring system performance and identifying potential issues before they impact operations.
- Support junior team members by sharing knowledge and providing guidance on technical challenges.
- Document and communicate incident resolutions and best practices to improve team efficiency.
- Engage in continuous learning to stay updated with evolving technologies and industry trends.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Windows Server Administration, Microsoft Azure Architecture.
- Strong knowledge of server installation, configuration, and maintenance.
- Experience with system monitoring tools and performance tuning.
- Ability to troubleshoot complex issues across multiple system components.
- Familiarity with network protocols and security best practices.
- Skilled in scripting and automation to streamline administrative tasks.
Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Windows Server Administration.
- This position is based at our Jaipur office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.