Lead Client Services Proj/Prog Mgmt
Overall Purpose: Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact,
This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Overall Purpose: Manage the end-to-end implementation of high-value, external customer-facing technical projects by acting as the primary point of contact, ensuring client satisfaction, and providing technical and analytical guidance through structured project management methodologies.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Comprehensive Project Oversight: Manage the entire lifecycle of high-value, customer-facing technical projects, ensuring timely, within-scope, and budget-compliant delivery.
• Stakeholder and Vendor Coordination: Serve as the primary client contact, collaborate with internal teams and external vendors, and ensure alignment of project objectives and tasks.
• Technical Guidance and Risk Management: Provide technical expertise, employ structured methodologies, identify and mitigate risks, and proactively address issues.
• Performance Tracking and Reporting: Monitor project progress, track deliverables, and provide regular updates to stakeholders while ensuring adherence to quality standards.
• Consultative and Documentation Support: Offer strategic advice to customers, manage vendor deliverables, ensure compliance with policies, and maintain accurate project documentation. May also provide the vehicle for building and/or venue owners to engage AT&T on network improvements.
Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership. Supervisor: No
TCP Career Step Differentiator: Leads high-value, long-term strategic projects and large programs, coordinating with multiple applications and systems. Provides technical guidance, leads meetings, and innovates processes.
Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science or Business. 5+ years of related experience. Certification is required in some areas.
Our Lead Client Services Proj/Prog Mgmt earns between $118,800 - $178,200 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone
If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
Weekly Hours:
40Time Type:
RegularLocation:
Sacramento, CaliforniaSalary Range:
$118,800.00 - $178,200.00It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Support pay context
Based on 799 disclosed Support salaries on RoleSuite, the role pays a median of $69K/year, with most offers between $53K and $109K (10th–90th percentile: $45K–$153K).
This posting lists $119K–$178K, above the $69K market median.
See the full Support salary breakdown →