Manager, Client Services

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary: Caremark LLC, a CVS Health company, is hiring for the following role in Woonsocket, RI: Manager, Client Services to Analyze data processing matters to develop and implement solutions to complex application problems and system administration issues. Duties include: design, create and manage largescale data structures, data pipelines, and efficient Extract/Transform/Load (ETL) workflows to organize, collect and standardize data, as well as to generate insights and address reporting needs; interpret large data results from multiple systems, simplify complex cross-system needs, and lead team to successful outcomes; communicate effectively across teams on benefit-related projects on global initiatives to drive standardization on processes and requirements gathering; work closely with IT to understand complex applications and data scenarios and provide requirements to simplify and enhance applications; interpret and explain Benefits programs, processes, and system standards and functionality to internal and external partners; write ETL processes, design database systems and develop tools for real-time and offline analytic processing as well as analyze configuration of assigned deliverables and provide automation solutions for the adjudication and PBM domain. Will be required to craft and deliver existing and future state diagrams and requirements to development teams for automation processes, and reconcile data across systems; work closely with various business areas to define functionality needs, and collaborate with technical teams on the delivery of functionality; perform end-to-end testing across various systems to ensure successful outcomes for the delivery of products, services, and solutions; analyze existing systems and processes in order to successfully migrate data from one system to another with no impact to end users and external clients; provide informative, actionable and consistent reporting that highlights relevant business trends and opportunities for improvement; and provide timely status updates to leadership. Telecommuting available. Multiple positions. Requirements: Bachelor’s degree (or foreign equivalent) in Computer Science, Software Engineering, Computer Information Systems, Computer Engineering, or a related field and five (5) years of progressive, post-baccalaureate experience in the job offered or related occupation. Requires five (5) years of experience with each of the following: Java, HTML, or CSS; Agile methodologies or SAFe Software Development Principles; jQuery, Ajax, REST, SOAP, or Web Service APIs; MySQL, Object-oriented JavaScript, or SQL; Software development lifecycle (SDLC); Software testing, quality assurance, and troubleshooting; Web and mobile applications development; Writing application code and deploying to production; Developing backend services, performing code reviews, and collaborating with peers on software development solutions; Software development best practices; Extract/Transform/Load (ETL) processes; and Designing data models and solutions for analytical and reporting use cases. Addendum to F.b.4.b.: Any related occupation, such as Computer Systems Analysts, Computer Systems Engineers/Architects, Database Architects, and/or Software Engineer. Pay Range: $179296.00/year to $179296.00/year.

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.