Client Services Assistant (Marketing Graduate Role)

Pattern · Sydney, Australia

Location: Sydney (Hybrid) - Graduate/Entry Level

Pattern is Australia’s leading ecommerce digital agency, awarded Australia’s Best Digital Agency at the NORA Awards. We’re also the largest seller on Amazon globally, working with world-class brands across all product categories.

We offer perks like 5 weeks of annual leave, hybrid and flexible working, paid parental leave, reduced summer hours, a competitive salary, plus stock options upon joining.

This is an entry-level opportunity designed for a recent graduate passionate about digital marketing and eager to build a career in paid media. You’ll work alongside an experienced team of performance marketing professionals, gaining hands-on exposure across Paid Search, Programmatic, and Affiliate channels for some of Australia’s most exciting ecommerce and retail brands.


What You’ll Do

  • Learn and apply the fundamentals of digital marketing across SEO, Paid Media, CRM, and Analytics.

  • Support the delivery of integrated digital marketing campaigns across leading fashion, homeware, and retail brands.

  • Assist with project management tasks including scheduling work, managing timelines, coordinating deliverables, and ensuring smooth execution across internal teams.

  • Support the creation, analysis, and presentation of client performance reports and campaign insights.

  • Build and maintain strong day-to-day relationships with clients, supporting communication and campaign delivery.

  • Identify and present new growth opportunities that drive measurable results for clients.

What will I need to thrive in this role?

  • A recent graduate (2023–2025) with a degree in Marketing, Commerce, Business, Data Science, or a related field.

  • Clear written and verbal communicator who can explain data simply and confidently.

  • Proactive self-starter who asks questions, takes ownership, and follows through.

  • A genuine interest in ecommerce, retail, and how digital marketing drives commercial outcomes.

  • Analytical mindset - comfortable working with data, spotting trends, and drawing conclusions from numbers.

  • Strong attention to detail; you notice when things don’t look right and do something about it.

  • Proficient in Microsoft Excel or Google Sheets (pivot tables, VLOOKUPs, basic formulas).

  • Proactive self-starter who asks questions, takes ownership, and follows through.

    • Why You’ll Love Working at Pattern

    • Hybrid flexibility - WFH Mondays & Fridays.

    • 5 weeks annual leave every year.

    • Summer Fridays - finish at 1pm for long weekends during Summer (Dec-Feb).

    • 12 weeks paid parental leave for the primary caregiver or 4 weeks of paid spousal / partner support leave.

    • Regular team events - lunches, celebrations, and Pattern Values Week.

    • Competitive salary and stock options are available upon joining.

    Apply →

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