Assistant Transport Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Assistant Manager - Transport – JLL

What this job involves:

Responsible for overseeing site-level transport operations, ensuring safe, efficient, and compliant service delivery. Manages vendor performance, client coordination, team supervision, operational reporting, cost control, and continuous improvement across transport services.

What your day-to-day will look like:

Operations Management

•             Oversee day-to-day transport operations and ensure smooth service delivery.

•             Assist in planning routes, manage trip schedules, and monitor employee pickups and drop-offs.

•             Ensure cabs and shuttles depart on time and service commitments are met.

•             Maintain shift registers, vehicle schedules, and operational checklists.

•             Resolve employee escalations and close requests within defined timelines.

Client and Vendor Management

•           Act as the primary point of contact for transport-related escalations.

•            Coordinate with client stakeholders, SPOCs, and senior management on operational matters.

•             Manage vendor performance through regular reviews, scorecards, and escalation tracking.

•             Maintain contract trackers and support renewals and addendum coordination.

•             Conduct regular meetings with vendors and stakeholders and share meeting updates.

 

Compliance and Risk Control

•             Ensure compliance with client security guidelines, transport policies, and statutory requirements.

•             Support BCP and ensure transport readiness during disruption or crisis situations.

•             Report incidents, accidents, and operational disruptions promptly through the appropriate channels.

•             Ensure audit documentation, reports, and supporting records are accurate and complete.

Reporting and Financial Tracking

•           Prepare daily dashboards, weekly and monthly operational reports, and management summaries.

•             Share MIS on operations, service performance, and cost trends within agreed timelines.

•             Support invoice processing, monthly accruals, deductions, penalties, and cost analysis.

•             Assist during audits and provide justification for findings, where required.

Team Leadership

•           Supervise transport executives, drivers, and vendor personnel.

•             Prepare rosters, maintain attendance records, and coordinate staffing requirements.

•             Plan and deliver training for transport team members and drivers.

•             Support performance reviews, goal setting, and development planning for the team.

•             Drive process improvements to improve efficiency, service quality, and client satisfaction.

Required Qualifications:

Education & Experience:

Bachelor's degree is mandatory

5-8 years of transport management experience

3+ years in supervisory or team leadership roles

Experience managing large-scale employee transport operations (1000+ users preferred)

Background in corporate transport services or fleet management.

Location:

On-site –Chennai, TN

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.