Strategic & Operational Execution
Execute the operational components of the company’s strategic plan at the branch level.
Lead daily warehouse huddles focused on safety, service, labor productivity, and inventory accuracy.
Review daily operating reports and address performance gaps immediately.
Warehouse Operations & Service Delivery
Oversee daily receiving, picking, staging, loading, and delivery coordination.
Maintain structured quality control processes to minimize incorrect deliveries.
Ensure accurate staging and load verification prior to dispatch.
Monitor route efficiency and coordinate with drivers for timely departures.
Safety, Compliance & Risk Management
Conduct regular safety meetings and reinforce safety protocols in daily huddles.
Promote a zero-tolerance culture for unsafe behavior.
Monitor safety metrics including recordable incidents and close calls.
Ensure OSHA compliance and adherence to warehouse safety standards.
Investigate incidents promptly and implement corrective action.
Ensure proper forklift certification and equipment safety inspections.
Labor Management & Workforce Leadership
Supervise warehouse associates, supervisors, and drivers (as applicable).
Manage staffing levels to support seasonal demand.
Control overtime usage to meet annual targets.
Coach and develop supervisors and high-potential team members.
Maintain a disciplined but positive, team-oriented work environment.
Inventory Management & Accuracy
Review daily inventory variance reports and resolve discrepancies immediately.
Maintain inventory variance ≤ 0.5%.
Conduct weekly cycle counts and ensure quarterly hard count compliance.
Separate and manage slow-moving, obsolete, and damaged inventory.
Fleet & Equipment Coordination
Ensure proper staging and loading to prevent vehicle damage.
Coordinate preventive fleet maintenance scheduling.
Monitor vehicle downtime and escalate issues proactively.
Conduct periodic ride-alongs to assess delivery professionalism and route efficiency.
Ensure forklifts and warehouse equipment are properly maintained.
Cost Control & Reporting
Manage branch-level operating expenses within approved budgets.
Control overtime to meet company targets.
Ensure accurate daily reporting and documentation.
Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or related field preferred.
Minimum 5 years of warehouse or distribution leadership experience.
Experience in wholesale, logistics, or distribution preferred.
Proven experience managing teams in fast-paced warehouse environments.
Demonstrated ability to improve productivity and service metrics.
Strong financial awareness related to labor and operating costs.