Humana has articulated a strategic vision to drive the digital adoption and a digital-first strategy. The Consumer Digital Business Intelligence team provides support by partnering with digital product owners and enterprise partners in understanding not only the digital footprint, but the upstream and downstream impact of digital behavior. We are dedicated to improving the experience of our members through delivering analytics and insights.
The Business Intelligence Lead solves complex business problems and issues using a variety of internal Humana data and tools. The Business Intelligence Lead works closely with product leaders, engineers, and designers to deliver insights related to digital activity, efficiency, emerging trends, process improvement, pilot measurement, and member, provider and associate experience. As a Business Intelligence Lead, you will:
Serve as the primary analytics partner to your assigned product team. Attending sprint reviews, PI planning, and discovery sessions as a full participant, not a data supplier
Own the measurement plan for your assigned product portfolio. Defining KPIs, funnels, and success metrics before they ship
Be the first touchpoint for product leader data needs, responsible for identifying solutions both home-grown and in partnership with other data and analytic teams, including our own data science team.
Evaluate the effectiveness of the digital product strategy and recommend adjustments when needed to drive outcomes.
Build and maintain product performance dashboards in PowerBI that drive active product decisions
Analyze member behavior across the digital experience, funnel drop-off, feature adoption, session depth, and engagement patterns
Work with Data Science teams to design and analyze A/B tests and experiments, communicate results clearly without overstating significance
Write and maintain SQL and Python to support analysis and automate recurring data pulls
Translate complex findings into clear, opinionated recommendations for product mangers and senior leadership
May require 5% travel if outside of Louisville, KY
Required Qualifications
Bachelor's Degree and 6+ years of experience in product analytics, OR Master's degree and 4+ years of experience in product analytics OR 8+ years of hands-on experience in product analytics without a degree
Prior experience embedded within a consumer-facing digital product organization
Proven ability to influence product roadmap and prioritization decisions with data
Strong SQL, Advanced PowerBI, and basic Python
Proven experience with product funnel and behavioral event data
A/B testing experience, test design, statistical interpretation and clear stakeholder communication
Deep familiarity with the product development lifecycle and where analytics fits in each stage
Preferred Qualifications
Experience in consumer health, digital health, or member-facing health plan applications
Advanced degree in a quantitative discipline such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-09-2026
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Based on 961 disclosed Analytics salaries on RoleSuite, the role pays a median of $124K/year, with most offers between $100K and $160K (10th–90th percentile: $85K–$197K).
This posting lists $118K–$162K, above the $124K market median.
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