Specialist, LCS Product Business Analyst

Job Description

The Opportunity

·       Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

·       Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.

·       Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centres focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company’s IT operating model, Tech Centres are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Centre helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centres.

 

Role Overview

 

As a Business Analyst within the Enterprise IT Legal, Compliance & Security Value Team, you will support the Compliance Product Line, delivering technology solutions for the Ethics & Compliance Office (ECO). You will primarily focus on the Restricted Party Screening (RPS) program, executing within clearly defined boundaries to elicit and document requirements, draft user stories and acceptance criteria, maintain software development lifecycle (SDLC) documentation, and support test case development and execution. Over time, this role may expand to support additional programs and products across the broader Compliance Product Line. This position requires strong foundational analytical skills, attention to detail, and a willingness to learn and grow within a compliance-driven, multi-system enterprise environment. You will work closely with senior team members, engineers, product managers, and business stakeholders, and should be ready to take direction effectively while progressively building independence and domain expertise.

What will you do in this role

·       Elicit, document, and refine requirements for RPS integrations and enhancements under the guidance of the Senior Business Analyst and Technical Product Manager, ensuring clarity and completeness.

·       Draft user stories and acceptance criteria aligned with business and compliance requirements, collaborating with senior team members to validate accuracy and scope.

·       Maintain and update SDLC documentation, ensuring all artifacts are current, well-organized, and compliant with organizational standards.

·       Support RPS integration efforts by assisting with discovery activities, documenting system dependencies across enterprise platforms systems (e.g., SAP, Wall Street Suite, Veeva CRM, and others), and tracking open items and action items.

·       Assist with RPS Dashboards and Portal support, support in the design and delivery of enhancements, and helping to document change requests from the Global Trade Standards & Controls (GTSC) team within ECO.

·       Develop, document, and execute test cases, and assist with test data preparation to support integration timelines and quality assurance efforts.

·       Support stakeholder communications by preparing meeting materials, capturing meeting notes and action items, and following up on outstanding deliverables.

·       Assist in monitoring issues related to external data providers, escalating data quality or compliance concerns as appropriate.

·       Participate in Agile ceremonies, contributing to sprint planning, daily stand-ups, and retrospectives, and helping to maintain team coordination artifacts (e.g., backlog grooming, vacation calendars).

·       Support teams seeking to integrate with the RPS platform, assisting with routine requests such as API access and test data needs, and escalating complex issues as appropriate.

·       Contribute to broader Compliance Product Line initiatives as the portfolio evolves, applying and developing business analysis skills across additional compliance programs and technology solutions in partnership with the Ethics & Compliance Office.

·       Work within a matrix organizational structure, reporting to both the functional manager and collaborating with the Product Manager. Participate in product planning, execution, and delivery, ensuring alignment with both functional and product goals.

What should you have

Primary Skills -Business AnalystSDLC DocumentationMulesoft integration
Secondary Skills - SDLC 

Must Have

·       Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.

·       5+ years of overall professional experience, including 3+ years of hands-on business analysis experience, preferably in enterprise or regulated industry environments (pharmaceutical, life sciences, compliance, or similar).

·       Solid foundational skills in requirements elicitation, documentation, and user story development, with strong attention to detail and accuracy.

·       Experience with SDLC documentation practices and an understanding of software development lifecycle processes.

·       Experience developing and executing test cases and supporting quality assurance activities.

·       Familiarity with Agile/Scrum methodologies and experience participating in Agile ceremonies.

·       Strong analytical and problem-solving skills with a proactive attitude and willingness to learn.

·       Good communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams and take direction from senior team members.

·       High degree of initiative, curiosity, and adaptability, with a desire to grow into increasing levels of responsibility and independence.

 

Nice-to-Have / Beneficial

·       Familiarity with enterprise system landscapes and the ability to understand and document system dependencies and data flows with guidance from senior team members.

·       Exposure to or foundational experience in dashboard/portal support or business intelligence/reporting solutions.

·       Knowledge of enterprise risk & compliance frameworks, supply chain processes and platforms, or experience with ServiceNow.

Our technology teams operate as business partners, proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver services and solutions that help everyone be more productive and enable innovation.

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2025

Required Skills:

Animal Vaccination, Asset Management, Benefits Management, Business Analysis, Compliance Frameworks, Digital Technology, Digital Transformation, Information Technology Operations, Life Science, Management System Development, Product Management, Product Planning, Requirements Management, Software Lifecycle Management (SLM), Software Requirements Elicitation, Sprint Planning, Stakeholder Relationship Management, Strategic Planning, Supply Change Management, System Designs

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

06/27/2026

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