This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Analyst based in India.
This role sits at the intersection of technology, operations, and program delivery, acting as a critical link between internal teams and external technology partners. You will be responsible for translating business needs into clear, structured requirements that enable the development of effective digital tools and automation solutions. The position involves working closely with diverse stakeholders to improve operational efficiency through technology adoption and process optimization. You will also play a key role in evaluating, testing, and validating software solutions to ensure they meet functional expectations. In addition, you will support data-related activities such as validation, reconciliation, and system updates, ensuring accuracy across platforms. This is a hands-on, impact-driven role ideal for someone who enjoys solving problems, working across teams, and improving how organizations operate through technology.
Accountabilities:
- Gather, analyze, and document business requirements from internal teams to support the development of tools, automation, and system enhancements.
- Evaluate and recommend software solutions that improve operational efficiency, working with external vendors, consultants, and internal technical teams.
- Test and validate applications and tools against documented requirements to ensure full functionality and alignment with business needs.
- Support data management activities including validation, bulk uploads, reconciliation, and ensuring data consistency across systems.
- Provide ongoing operational support, including issue tracking, troubleshooting, and contributing to process improvements and automation initiatives.
- Act as a liaison between multiple stakeholders to ensure smooth communication and successful delivery of technology solutions.
Requirements:
- Bachelor’s degree in Information Technology, Engineering, or a related field; postgraduate qualifications are a plus.
- Minimum of 3 years of relevant experience in business analysis, product support, operations, or similar roles.
- Strong analytical and problem-solving skills with high attention to detail and structured thinking.
- Experience working with stakeholders to gather requirements and translate them into functional documentation.
- Familiarity with tools such as CRM systems, SQL, and advanced Excel is an advantage.
- Excellent written and verbal communication skills with the ability to manage multiple stakeholders effectively.
- Ability to balance multiple priorities, manage deadlines, and deliver consistent progress in a dynamic environment.
- Strong interest in technology and its application to improving operational efficiency and processes.
Benefits:
- Competitive compensation aligned with early-to-mid level business analyst roles.
- Opportunity to work in a mission-driven, technology-enabled environment.
- Exposure to diverse tools, systems, and digital transformation initiatives.
- Collaborative work culture with cross-functional teams and external partners.
- Learning opportunities in analytics, process automation, and systems design.
- Flexible working arrangements, including virtual or hybrid options.
- Opportunity to contribute to meaningful operational and technology-driven impact.