Product Delivery Lead - Consumer Banking

 

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Consumer Product Delivery Lead is a senior individual contributor responsible for driving end-to-end delivery and execution readiness across a portfolio of Consumer Product strategic initiatives within Deposits and Unsecured Lending.

This role operates at the intersection of strategy, execution, and governance, ensuring initiatives are clearly defined, execution-ready, and delivered with high quality and transparency. The Delivery Lead partners closely with Product, Technology, Risk, and Compliance to align scope, manage dependencies, and provide clear readiness signals to support go-live and governance decisions.

This role also provides embedded Business Line Acceptance (BLA) testing leadership, ensuring end-to-end validation, defect governance, and business readiness standards are consistently applied across initiatives.

Key Responsibilities

Delivery Leadership

• Lead delivery across multiple strategic initiatives or product lanes, aligned to Consumer Product priorities

• Drive execution readiness by defining scope, ownership, dependencies, and delivery plans prior to technology handoff

• Facilitate delivery from intake through go-live in partnership with Product, Technology, and business stakeholders

• Identify and manage risks, dependencies, and trade-offs impacting delivery outcomes

• Provide clear, structured, executive-ready updates on status, risks, and decisions

Requirements & Execution Management

• Own and drive business requirements from intake through delivery

• Translate business needs into structured requirements and user stories in Jira

• Ensure requirements are validated prior to build and test, reducing rework

• Maintain traceability between requirements, delivery, and testing outcomes

Jira & Delivery Governance

• Maintain Jira as the system of record for features, epics, and readiness tracking

• Ensure accurate updates across status, product phase, release timing, and dependencies

• Provide visibility into execution readiness, delivery health, and risk posture for leadership

Business Readiness & BLA Testing

• Lead BLA end-to-end test strategy and coordination across initiatives

• Define E2E validation scope and ensure coverage of customer-facing digital journeys

• Coordinate testing activities across partners; ensure readiness alignment

• Own defect management and readiness signaling in Jira, including prioritization and escalation

• Partner with Risk and Compliance to support governance and approval decisions

• Ensure post-production validation is completed and documented

Quality & Continuous Improvement

• Apply consistent delivery, requirements, and testing practices aligned to enterprise standards

• Leverage AI/Copilot to accelerate requirements development and test planning

• Identify opportunities to improve delivery quality, efficiency, and coordination

Executive Presence & Stakeholder Leadership

• Demonstrate strong executive presence in written and verbal communications

• Communicate complex delivery topics in a clear, concise, and decision-ready manner

• Influence cross-functional partners without direct authority

• Operate with sound judgment and accountability in high-visibility environments

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Six or more years of related experience

Preferred Skills/Experience

• Experience leading delivery and execution readiness for complex, cross-team initiatives

• Experience with Agile delivery and business analysis practices

• Experience using Jira for requirements and delivery tracking

• Strong communication and stakeholder management skills

• Experience with end-to-end test strategy, defect management, and business readiness

• Experience supporting digital banking experiences (e.g., account management, transfers, lending journeys)

• Experience working in regulated environments with Risk and Compliance partners

• Familiarity with Confluence and enterprise testing practices (e.g., TCOE)

• Experience leveraging AI tools to accelerate delivery artifacts.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.