Staff Product Designer, Core Treatments

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Designer, Core Treatments based in United States.

This is a high-impact, Staff-level product design role focused on some of the most sensitive and trust-critical areas of modern digital healthcare. You will shape end-to-end experiences across core treatment categories such as sexual health, hormone therapy, hair loss, and lab-based care, where clarity, empathy, and confidence directly influence whether people seek and continue care. The role spans discovery through ongoing treatment journeys, including intake flows, decision points, and long-term engagement. You will operate at a strategic level, defining problems as much as solving them, and setting the design standard for deeply personal healthcare experiences. This environment requires strong cross-functional collaboration with product, engineering, clinical, and research teams. It is a hands-on leadership role for someone who blends systems thinking, craft excellence, and strong product intuition.

• Own the full lifecycle design of core treatment experiences, from patient intake through ongoing care, ensuring each journey is clear, reassuring, and behaviorally effective.
• Lead large, ambiguous, and high-impact product initiatives independently, defining problem spaces, shaping direction, and aligning cross-functional teams around a shared vision.
• Translate complex clinical and medical workflows into intuitive, human-centered experiences that build trust and reduce friction in sensitive health contexts.
• Actively incorporate AI into the design workflow, leveraging it for ideation, rapid prototyping, research synthesis, and exploration of interaction patterns.
• Raise the bar for product quality by defining what excellent looks like across key treatment journeys and pushing teams toward higher craft and usability standards.
• Partner closely with Product, Engineering, Clinical, and Research teams to navigate trade-offs and ensure solutions are feasible, safe, and user-centered.
• Contribute to and evolve shared design systems and interaction patterns that improve consistency and scalability across the platform.
• Mentor and influence the broader design organization, helping shape culture, critique standards, and overall product thinking.

Requirements:

• 8+ years of product design experience building consumer-facing digital products, with ownership of complex, end-to-end user journeys.
• Strong systems thinking combined with exceptional visual and interaction design craft, with the ability to move fluidly between strategy and detailed execution.
• Deep UX expertise in high-trust or sensitive domains such as healthcare, finance, identity, or other emotionally charged user contexts.
• Proven ability to design for users experiencing uncertainty, stress, or stigma, with a strong emphasis on clarity, empathy, and reassurance.
• Practical AI fluency, with hands-on use of AI tools in daily workflows for prototyping, ideation, or research synthesis, along with informed opinions on their strengths and limitations.
• Excellent communication and storytelling skills, with the ability to clearly articulate and defend complex design decisions to cross-functional stakeholders.
• Advanced proficiency in Figma and modern design workflows, with a focus on speed, structure, and scalability.
• Comfortable operating in ambiguity, with a strong bias toward action and iterative learning rather than waiting for fully defined requirements.
• Preferred: experience in telehealth, healthcare, pharma, or other regulated industries involving stigma or sensitive user needs; experience in early-stage product development; exposure to AI-powered product features beyond tooling.

Benefits:

• Competitive salary and equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive medical, dental, vision, and parental leave benefits
• Employee Stock Purchase Program (ESPP)
• 401(k) with employer matching contributions
• Regular offsite team retreats and collaborative in-person gatherings
• Strong focus on wellness, ethics, and belonging within a diverse and inclusive work environment
• Commitment to reasonable accommodations for candidates with disabilities and accessible hiring practices.