Application Support Engineer
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : Dynatrace Administration, Solarwinds Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying root causes and resolving complex problems to ensure seamless system performance. The position demands continuous vigilance and collaboration with different teams to maintain the stability and reliability of essential applications, contributing significantly to business continuity and operational excellence.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze system issues and implement effective resolutions.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Monitor system performance and proactively identify potential risks or bottlenecks.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Good To Have Skills: Experience with Solarwinds Administration, Dynatrace Administration.
- Strong understanding of log management and data analysis within enterprise environments.
- Experience in configuring and maintaining monitoring tools to ensure system health.
- Ability to troubleshoot and resolve issues related to application performance and availability.
- Familiarity with alerting mechanisms and incident management processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Splunk Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : Dynatrace Administration, Solarwinds Administration
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various critical business systems. This role requires a dynamic approach to identifying root causes and resolving complex problems to ensure seamless system performance. The position demands continuous vigilance and collaboration with different teams to maintain the stability and reliability of essential applications, contributing significantly to business continuity and operational excellence.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze system issues and implement effective resolutions.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Monitor system performance and proactively identify potential risks or bottlenecks.
- Assist junior team members by sharing knowledge and providing guidance on complex issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Good To Have Skills: Experience with Solarwinds Administration, Dynatrace Administration.
- Strong understanding of log management and data analysis within enterprise environments.
- Experience in configuring and maintaining monitoring tools to ensure system health.
- Ability to troubleshoot and resolve issues related to application performance and availability.
- Familiarity with alerting mechanisms and incident management processes.
Additional Information:
- The candidate should have minimum 3 years of experience in Splunk Administration.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Software pay context
Based on 7,120 disclosed Software salaries on RoleSuite, the role pays a median of $157K/year, with most offers between $123K and $199K (10th–90th percentile: $101K–$235K).
See the full Software salary breakdown →