Packaged/SaaS Application Engineer
Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : ServiceNow
Good to have skills : Servicenow Tools Administration, ServiceNow IT Operations Management
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or Software as a Service applications to meet evolving business requirements. This includes adapting features, managing application releases, and ensuring the overall stability and performance of the systems. The role requires working with standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational needs while maintaining compatibility across various environments. Collaboration with different teams to address challenges and optimize application functionality is a key aspect of daily activities.
Roles & Responsibilities:
- Expected to be a subject matter expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to identify and implement best practices for application configuration and support.
- Mentor and guide junior team members to enhance their technical capabilities and understanding.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Good To Have Skills: Experience with Servicenow Tools Administration, ServiceNow IT Operations Management.
- Strong understanding of ServiceNow platform architecture and its integration capabilities.
- Experience in configuring workflows, business rules, and service catalog items within ServiceNow.
- Ability to troubleshoot and resolve complex issues related to ServiceNow applications and modules.
- Familiarity with scripting languages used in ServiceNow such as JavaScript and Glide API.
Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow.
- This position is based at our Jaipur office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : ServiceNow
Good to have skills : Servicenow Tools Administration, ServiceNow IT Operations Management
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or Software as a Service applications to meet evolving business requirements. This includes adapting features, managing application releases, and ensuring the overall stability and performance of the systems. The role requires working with standard tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational needs while maintaining compatibility across various environments. Collaboration with different teams to address challenges and optimize application functionality is a key aspect of daily activities.
Roles & Responsibilities:
- Expected to be a subject matter expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to identify and implement best practices for application configuration and support.
- Mentor and guide junior team members to enhance their technical capabilities and understanding.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Good To Have Skills: Experience with Servicenow Tools Administration, ServiceNow IT Operations Management.
- Strong understanding of ServiceNow platform architecture and its integration capabilities.
- Experience in configuring workflows, business rules, and service catalog items within ServiceNow.
- Ability to troubleshoot and resolve complex issues related to ServiceNow applications and modules.
- Familiarity with scripting languages used in ServiceNow such as JavaScript and Glide API.
Additional Information:
- The candidate should have minimum 15 years of experience in ServiceNow.
- This position is based at our Jaipur office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Software pay context
Based on 7,943 disclosed Software salaries on RoleSuite, the role pays a median of $156K/year, with most offers between $123K and $196K (10th–90th percentile: $101K–$232K).
See the full Software salary breakdown →