Senior Engineer - Tubular Running Services
Would you like to work for a forward-thinking technology company?
Do you enjoy technical challenges?
Join our growing team
The Global TRS Technical Support Senior Engineer ensures Baker Hughes delivers flawless execution by providing Technical Support to the Service Delivery and Sales organizations when needed in pre-planning, job execution, and post job analysis. Reports To: Service Delivery Technical Manager
Partner with the best
As a Senior Technical Support Engineer, you will be responsible for:
Performing as Subject Matter Expert for Tubular Running Services (TRS)
Being knowledgable of industry common TRS related equipment – i.e. tubular handling tools, power tongs, surface equipment, and work processes
Supporting the field technically through different media (online, phone calls and technical papers)
Handling special projects, iteration, & adaptation as required
Ensuring compliance with the Manage the Job Cycle (MtJC) process
Providing 24/7 Support for Critical Operations in the field, as needed
Sharing the knowledge across the organization by submitting best practices, case histories & lessons learned to the knowledge management database
Following up on field failures that requires Technology involvement and ensure that the learning is shared across the field
Raising an alert across the Service Delivery organization whenever an unfamiliar technical issues arises on a job
Coaching other technical resources in their area of expertise
Communicating to Engineering and Technology organization on issues and lessons learned related to different technologies
Fuel your passion
To be successful as a Global Technical Support Engineer you will have:
Have a Bachelor’s degree in science, technology, engineering or mathematics
Have 5+ years of experience in TRS engineering
Have experience in 3D modeling of oilfield equipment using SolidWorks, AutoCad, Creo , etc.
Displays initiative, is self-driven & flexible
Have experience in Hydraulic design and troubleshooting
Show strong analytical and problem-solving skills
Have ability to develop and mentor others
Availability on call outside of normal business hours
Have ability to travel - domestic and internationally
Desired Characteristics
TRS operational experience
Experience in air/electric controlled mobile hydraulics
Ability to learn and use various computer tools to prepare data and visualizations for analysis
Ability to work independently
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Work-Life Balance - flexing the place you work at to help ensure you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Relocation assistance package
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Education Assistance
Generous Parental Leave
Mental Health resources, Virtual Therapy Programs
Dependent and Partners Care
Pet Insurance
Additional elected or voluntary benefits
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Engineering Senior Specialist - Technology Support