Workplace Experience Coordinator

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Role:  You'll be the heartbeat of daily operations, creating an environment where creativity thrives and teams can focus on what they do best. You'll orchestrate the behind-the-scenes magic that keeps a dynamic creative studio running smoothly, from vendor partnerships and facility operations through to curating memorable team experiences and events. This role is about anticipating needs before they arise and solving problems with resourcefulness and care. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll embody that commitment by ensuring the workspace reflects the client's culture of innovation and team excellence. You'll be trusted with budget management, supplier negotiations, security coordination, and the day-to-day details that matter: from ensuring the coffee's brewing to planning the celebrations that bring teams together. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role you'll be the vital connector between facilities, vendors, leadership, and staff, ensuring every day runs seamlessly and every team member feels supported.

Duties include but are not limited to:

• Maintain operational excellence across all daily office functions, ensuring a productive, safe, and welcoming workplace environment

• Manage vendor relationships and maintenance scheduling, coordinating with suppliers to deliver quality services within budget parameters

• Oversee office supply inventories and procurement, planning expenditure strategically within allocated budgets

• Serve as a primary point of contact for all facility-related matters including maintenance, cleaning schedules, floor plans, security protocols, and building access management

• Support daily workplace needs including staff refreshments, beverages, office supplies, equipment management, and catered lunch coordination

• Design and execute engaging internal events and team activities that strengthen culture and foster connection across the studio

• Handle workplace enquiries, feedback, and service requests, routing matters to appropriate departments and tracking resolution

• Coordinate postal and courier services, managing inbound and outbound deliveries with efficiency and attention to detail

• Perform essential housekeeping duties to maintain presentation standards (dishwasher management, coffee station setup, morning office preparation)

• Assist with contract renewals, vendor sourcing, and budget tracking to ensure optimal service delivery and cost management

• Support security operations including badge access administration, staff pass coordination, and access control monitoring

• Facilitate office moves, workspace reconfigurations, and floor plan updates as business needs evolve

• Undertake varied administrative projects including data entry, gift coordination, calendar management, and travel arrangements as required

Required Qualifications:

• Exemplary judgment and discretion when handling confidential or sensitive matters, with proven accountability in stakeholder interactions

• Empathetic and approachable personality with natural ability to collaborate across diverse teams and put people at ease

• Proficiency with Google Workspace and comfort adapting to digital workplace tool

• Professional-level fluency in English, both written and verbal

• Highly organised with exceptional attention to detail and ability to manage competing priorities in a fast-paced environment

• Proactive problem-solver with creative mindset and passion for maintaining vibrant, efficient workplace environments

• Professional presentation and collaborative team mindset, with ability to build positive relationships across all organisational level

• Background in hospitality, events, or creative workplace environments is advantageous

Benefits: 

• Great employee discounts off fitness, wellbeing & other renowned brands

• 18 weeks paid maternity leave

• Private Health Insurance Discounts

• Active Social Club

• Employee assistance program

• Novated Lease for EV cars

• Career opportunities with Australia's #1 Commercial Real Estate firm

• Premium office environment

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number

Appy today and quote ABREQ516541

Location:

On-site –Sydney, NSW

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.