Senior HR Analyst

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior HR Analyst based in India.

This role offers an excellent opportunity to join a global, technology-driven organization and contribute to the efficiency and quality of HR operations across multiple business units. As part of a regional HR shared services environment, you will play a key role in delivering accurate, timely, and customer-focused HR transactional support to employees, managers, and HR stakeholders. The position involves working in a fast-paced, data-driven setting where precision, responsiveness, and continuous improvement are essential. You will support end-to-end HR processes, enhance service delivery through analytics and process optimization, and ensure compliance with organizational standards. This role is ideal for professionals who enjoy working with HR systems, solving operational challenges, and improving employee experience at scale. It also provides strong exposure to global HR operations and modern HR service delivery frameworks.

• Provide high-quality HR transactional and administrative support across hire-to-retire employee lifecycle processes, ensuring accuracy and timeliness of service delivery.
• Manage and resolve employee and manager queries using case management systems while meeting defined SLAs and performance metrics.
• Process and maintain HR data within HRIS platforms, ensuring data integrity, compliance, and consistency across systems.
• Analyze HR workflows and operational processes to identify inefficiencies and support continuous improvement initiatives.
• Prioritize, track, and execute daily HR service requests in alignment with operational targets and service level agreements.
• Collaborate with global HR teams, business stakeholders, and vendors to ensure seamless HR service delivery.
• Support reporting, data validation, and HR metrics tracking to monitor service quality and operational performance.
• Ensure adherence to data privacy, confidentiality policies, and organizational compliance standards.
• Contribute to training, knowledge sharing, and process documentation to improve team capability and consistency.
• Participate in cross-functional initiatives aimed at enhancing employee experience and improving HR service efficiency.

Requirements

• 4 to 6+ years of experience in HR operations, HR shared services, or HR data administration roles.
• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.
• Hands-on experience managing high-volume HR transactions and end-to-end HR lifecycle processes (hire-to-retire).
• Strong experience working with HRIS systems, with Workday experience considered a strong advantage.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Strong analytical skills with attention to detail and accuracy in data handling and reporting.
• Excellent written and verbal communication skills with the ability to interact across all organizational levels.
• Strong problem-solving mindset with the ability to identify issues and contribute to process improvements.
• Ability to work effectively both independently and within a collaborative, global team environment.
• Strong customer service orientation with a focus on delivering a positive employee experience.
• Flexibility to work across different time zones as required by business needs.
• Strong proficiency in MS Office tools and comfort working with HR systems and digital platforms.

Benefits

• Competitive compensation aligned with experience and market standards.
• Hybrid or flexible work arrangements depending on role requirements.
• Opportunity to work in a global HR shared services environment.
• Exposure to enterprise HR systems, processes, and international stakeholders.
• Continuous learning and development opportunities in HR operations and analytics.
• Structured career growth within HR service delivery and people operations functions.
• Inclusive, diverse, and collaborative work culture.
• Employee-focused policies supporting well-being and work-life balance.
• Opportunity to contribute to process transformation and HR service optimization initiatives.