Senior Manager, Communications Technology & Insights

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Communications Technology & Insights based in United States.

This role sits at the intersection of communications, technology, and data, driving how enterprise communications are powered by modern platforms and actionable insights.
You will lead the evolution of communications technology ecosystems, ensuring tools and systems are integrated, scalable, and future-ready.
The position plays a key role in shaping how data and analytics inform communication strategy and performance across a global organization.
You will collaborate with internal teams, IT, and external partners to design and optimize enterprise-wide CommTech solutions.
The role requires a blend of technical fluency, strategic thinking, and strong analytical capability to translate data into decisions.
It offers the opportunity to influence digital transformation within a high-impact, innovation-driven environment in life sciences and technology.
You will help standardize workflows, improve measurement frameworks, and accelerate adoption of AI-enabled communication tools.

• Lead the development and execution of the enterprise Communications Technology (CommTech) strategy, identifying gaps, integration opportunities, and areas for automation, standardization, and AI enablement.
• Own the end-to-end CommTech ecosystem, including platform selection, implementation oversight, governance, lifecycle management, and continuous optimization in partnership with internal stakeholders and external vendors.
• Oversee core communications platforms such as media CRMs, monitoring tools, and analytics solutions, ensuring scalability, security, data governance, and global consistency.
• Build and evolve communications measurement frameworks, dashboards, and analytics pipelines to deliver actionable insights and support enterprise performance tracking.
• Drive operational excellence by standardizing workflows, improving data quality, strengthening adoption practices, and enabling continuous improvement across communications systems and teams.

Requirements:

• 6+ years of experience in communications technology, digital systems, analytics, or related fields, with a Bachelor’s degree required.
• Strong ability to translate complex datasets into clear insights, recommendations, and actionable strategies that improve performance and decision-making.
• Proven experience managing enterprise-scale technology platforms, including SaaS governance, system implementations, and change management initiatives.
• Deep understanding of communications technology ecosystems, including analytics tools, media CRMs, integration frameworks, and emerging AI-enabled solutions.
• Solid knowledge of data governance, taxonomy design, metadata structures, and system integrations in complex environments.
• Strong communication, stakeholder management, and collaboration skills in global, matrixed organizations.
• Preferred experience applying AI, automation, or machine learning within communications or marketing contexts.

Benefits:

• Annual base salary range: $110,000 – $140,000, plus eligibility for bonus and incentive compensation.
• Comprehensive benefits package including medical, dental, vision insurance, and 401(k) retirement plan (eligibility applies).
• Paid time off and additional leave policies designed to support work-life balance.
• Flexible remote work arrangement, with the option to work from home depending on role eligibility.
• Opportunity for travel estimated at 25%–30% depending on business needs.
• Access to continuous learning and career development within a global, innovation-focused environment.