Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Job Summary
We are looking for a highly organized, analytical, and proactive Programs & Projects Director to partner to lead execution of large, complex data center deals. In this role, you will act as the central coordination point across Sales, Design & Construction, Legal, and Operations delivery teams—ensuring alignment from early deal qualification through contract signature.
You will thrive in ambiguity, bring structure to complexity, and translate large volumes of information into clear, actionable insights. This is a high-impact role where your ability to influence without authority, anticipate risks, and drive clarity will directly shape business outcomes.
Responsibilities
Lead Complex Deal Programs
Serve as Program Lead for coordination and orchestration of strategic xScale deals from qualification through design and contract execution
Partner with Deal Leads, Account Execs, TPMs, Sales Engineers, Legal, and cross-functional teams to drive program alignment
Balance customer expectations with operational feasibility to ensure commitments are deliverable
Drive Execution & Coordination
Improve deal cycle time and contract velocity through disciplined program execution
Capture detailed notes and produce concise, high-quality executive readouts
Lead meetings, track actions, and ensure timely follow-through across stakeholders
Maintain risk, issue, and dependency trackers; proactively drive resolution
Influence & Align Stakeholders
Act as a bridge between Sales, Legal, Design, Construction, Operations, and Delivery teams, navigating competing priorities
Facilitate productive conversations and help resolve conflicts across teams
Build strong relationships across a matrixed organization
Ensure Risk & Compliance Alignment
Ensure customer commitments align with delivery capability
Identify and mitigate risks that could impact timelines, cost, or compliance
Support contract negotiations by managing issue tracking and stakeholder alignment
Drive Continuous Improvement
Lead or contribute to lessons learned sessions
Identify and implement improvements to simplify processes and enhance deal execution
Qualifications
Core Skills & Attributes
Exceptional critical thinking and problem-solving skills
Highly detail-oriented and methodical, with strong organizational discipline
Ability to simplify complex information into clear insights and summaries
Comfortable working independently in a fast-paced, ambiguous environment
Strong ability to connect the dots across disparate information sources
Communication & Influence
Excellent written and verbal communication skills (strong writing backgrounds highly valued)
Ability to influence cross-functional teams without direct authority
Proven ability to build trust and navigate complex stakeholder dynamics
Experience
15+ years in program management, deal execution, or sales operations
Experience leading large, cross-functional initiatives
Familiarity with data center, infrastructure, or related industries preferred
Sales or commercial operations experience is a plus
Why This Role Matters
You will play a critical role in transforming complex deal environments into aligned, executable programs—helping the organization move faster, make better decisions, and deliver on customer commitments with confidence.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.

This posting is a new position within our organization.
Based on 4,483 disclosed Operations salaries on RoleSuite, the role pays a median of $112K/year, with most offers between $83K and $147K (10th–90th percentile: $63K–$187K).
See the full Operations salary breakdown →