Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
Setting up new accounts/new items
Reviewing paperwork for completeness
Checking for existing accounts and sharing with sister companies, as necessary
Setting up contract pricing or discount pricing groups
Filing paperwork on new account setups, account changes, updated business applications, licenses, etc.
Update daily worksheet for new account setups
All account maintenance and item maintenance of any sort and definition.
Changing Price books for Existing customers
Keeping track of price book/pricing expiration dates and notifying appropriate personnel when price book expires
Update changing or expired price books/pricing
Creating New Price Books/pricing for New Business
Updating account maintenance manual for all price book/pricing changes
Adding features to new & existing accounts
Filing documents for all programs
Reviewing data for errors before migration into the system
Meet with project managers, upper management & IT to streamline process for price book and account setup on each program, so that the business model meets client expectations
Updating Expired Licenses and DEAs
Suspicious Order Review
Completing bid requests
Providing customer audit information
Providing assistance to IT with new account, item set up types and Faux pharma data
.
Education:
Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education.
Work Experience:
Normally requires a minimum of two (2) years directly related and progressively responsible experience;
Experience in a customer service environment and supporting PCs in a LAN environment a plus.
Skills and Knowledge Required:
Knowledge of operating systems related to personal computer systems and peripherals, palm technologies, RF and wired
networking technologies, telephone systems, network servers and internal wiring
Strong computer skills in order to effectively diagnose mixed environment systems conflicts
Strong understanding of current technologies in area of expertise
Ability to communicate effectively both orally and in writing
Strong customer focus and ability to manage customer expectations
Excellent teamwork
Good interpersonal skills
Strong analytical skills; attention to detail
Self-discipline for performing quality work; self-starter
Ability to prioritize workload and consistently meet deadlines; good time management skills
Ability to blend creativity, problem solving, and technical skills to sustain successful customer relationships
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Based on 4,134 disclosed Operations salaries on RoleSuite, the role pays a median of $110K/year, with most offers between $82K and $145K (10th–90th percentile: $63K–$184K).
See the full Operations salary breakdown →