Operations Assistant

Assist World · South Africa / Philippines

About the Role

We are a fast-growing deep-tech startup seeking a highly organized, proactive Operations
Assistant to support day-to-day business operations. This role is ideal for someone who enjoys creating order, managing administrative processes, and helping leadership stay focused on
strategic priorities.

You will work directly with the founder to manage operational workflows, coordinate onboarding
activities, maintain documentation, and ensure important tasks are completed efficiently and
professionally.

Key Responsibilities

● Manage and organize company documents, folders, and operational records
● Maintain and administer systems including Microsoft Office, SharePoint, and Gusto
● Monitor and manage operational inboxes and workflows
● Take ownership of routine operational requests and administrative tasks
● Coordinate employee onboarding and offboarding processes
● Follow up with new hires and internal stakeholders to collect required information and
documentation
● Manage various company portals and administrative systems
● Prioritize and route incoming requests appropriately
● Track outstanding actions and ensure timely completion
● Support process improvements and operational efficiencies where appropriate

Requirements

● Previous experience in an Operations Assistant, Executive Assistant, Administrative
Assistant, or Operations Coordinator role
● Strong proficiency with Microsoft Office Suite
● Experience using SharePoint
● Experience using Gusto or similar HR/payroll platforms
● Excellent written English communication skills
● Strong organizational and time management abilities
● High attention to detail
● Ability to work independently with minimal supervision
● Comfortable handling multiple priorities simultaneously
● Professional, polite, and service-oriented approach

Preferred Qualifications

● Experience supporting startup founders or leadership teams
● Exposure to hiring, onboarding, and people operations
● Experience creating or improving operational processes
● Familiarity with remote-first work environments

Ideal Candidate Profile

We're looking for someone who is:

● Polite, professional, and easy to work with
● Direct and efficient in their communication
● Confident in taking ownership of tasks
● Proactive in identifying solutions and process improvements
● No-nonsense, highly organized, and reliable
● Comfortable managing a wide variety of operational responsibilities

Position Details

● Remote position
● Part-time: Approximately 20 hours per week
● Flexible working arrangements
● Target start date: Before the end of June
● Opportunity for longer-term engagement based on performance and business needs
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