Driver Operations Associate - Onboarding
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.
What You'll Do:
Callout assigned driver leads to assist and follow-up with the existing driver applications
Upsell and highlight the benefits of joining Lalamove as a partner-driver to ensure that the target is consistently met
Validate driver applications to determine approval or rejection based on documented processes.
Accurately verify submitted documents, and timely recording of findings
Adhoc tasks necessary to hit the targets and/or complete the tasks assigned
What We Seek:
What You'll Need:
Bachelor's Degree in any discipline is preferred
Excellent data-related skills with knowledge of relevant tools and platforms (mostly in Microsoft Excel & Google Sheet)
Strong communication skills, customer service, and attention to details.
Proficient in Google Workspace (Docs, Sheets, Slides, Forms)
Proficient in handling and analyzing data
Operations pay context
Based on 4,525 disclosed Operations salaries on RoleSuite, the role pays a median of $112K/year, with most offers between $83K and $147K (10th–90th percentile: $63K–$187K).
See the full Operations salary breakdown →