Amazon Subscribe and Save (SnS) is seeking a product leader to shape SnS’ customer experience product strategy by defining and building Customer-facing experiences across Amazon.com. SnS’ vision is to be the most valued and trusted reorder program in the world, improving customers’ lives by saving them time and money. SnS has grown rapidly, and we are expanding the program across new technologies and customer needs. Millions of customers depend on SnS today, and the experiences you build will enable SnS to serve millions more.
As a Senior Product Manager, you will develop a long-term roadmap of ideas that enhance customers’ interactions with SnS, assisting them in automating their purchases of everyday essentials and building features that make SnS more flexible and intelligent. We own the end-to-end customer experience, from discovery of SnS on Amazon.com all the way to package delivery. As a result, SnS Product Managers build features across the full Amazon.com shopping journey, giving you exposure to many different customer problems and software stacks. You will work with a dedicated team of SnS Software Engineers, User Experience Designers, Business Intelligence Engineers, and Data Scientists who will help bring your ideas to life. You will also design features that support easy reordering outside of SnS.
The ideal candidate will possess a strong product management background, demonstrate a passion for working on behalf of customers, have a track record of partnering with engineering teams to deliver large-scale projects, and have the ability to operate independently and autonomously. This candidate will be able to navigate ambiguity and set a clear vision for how to build an engaging SnS experience that customers love.
Customers are shifting their purchases of everyday essentials online and are increasingly relying on product subscription services in the process. SnS is at the forefront of both of these customer trends – come join us in simplifying the shopping experience for customers around the world.- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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