Product Manager (Singapore Tourism Board)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. 
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg. 

 

[What you will be working on] 

We are seeking a highly motivated Product Manager to join GovTech and lead the development and enhancement of digital products for the Singapore Tourism Board (STB). You will be instrumental in defining product vision, strategy, and roadmap to deliver innovative solutions that enrich visitor experiences and support Singapore's tourism objectives.

Responsibilities

• Define and articulate the product vision, strategy, and roadmap for visitor-facing digital products, aligning with STB's strategic goals and GovTech's digital transformation initiatives.
• Conduct thorough user research, market analysis, and competitive landscape assessments to identify user needs, pain points, and opportunities for product innovation.
• Translate business requirements and user stories into detailed product specifications, wireframes, and prototypes.
• Prioritise product backlogs, manage product lifecycles, and work closely with engineering, design, and other cross-functional teams to ensure timely and high-quality product delivery.
• Define and track key product metrics, analyse performance data, and iterate on products based on user feedback and business outcomes.
• Engage with stakeholders from STB, industry partners, and other government agencies to gather requirements, manage expectations, and communicate product progress.
• Lead agile product development ceremonies, including sprint planning, daily stand-ups, reviews, and retrospectives.
• Champion a user-centric design approach and foster a culture of continuous improvement within the product team.
• Stay abreast of emerging technologies, industry trends, and best practices in product management, particularly within the tourism and public sector domains.

[What we are looking for]

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• Minimum of 5 years of experience in product management, with a proven track record of successfully launching and managing digital products.
• Strong understanding of product development methodologies (Agile, Scrum, Kanban).
• Experience with user research, UX/UI design principles, and A/B testing.
• Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex concepts to diverse audiences.
• Demonstrated ability to influence and collaborate effectively with cross-functional teams and external stakeholders.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Experience working with government agencies or in the public sector is a plus.
• Familiarity with the tourism industry and an understanding of its unique challenges and opportunities would be advantageous.

What we offer you:   

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.    

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.  

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.   

 

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech