Senior Product Manager - Platform

What You’ll Do:

• You’ll own driving the work and outcomes across ingest, querying, data retrieval, storage and our internal design system while aligning that work in a way which facilitates and enables better product delivery to our customers.
• You’ll understand a range of stakeholder needs from our customers to our internal teams and you’ll prioritize scalable, reliable and maintainable capabilities in service of the long term company and product strategic visions.
• You’ll collaborate closely with engineering in platform and with engineering, product and design in our cross-functional teams.
• You’ll understand the whole developer experience space at Honeycomb and how best to support it with platform fundamentals.
• You’ll build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success. Staying close to folks in the field is a high priority for this role.
• You’ll naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you’ll be relentless in advocating for their best interests in the product.
• You’ll be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures.
• You’ll contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing.
• Success is aligning the field and product engineering behind your vision, increasing measurable customer outcomes, and being recognized as an SME for the organization.

About You:

• You’re endlessly curious - a proactive problem solver. You seek data to inform your decision-making and allow that to inform how you prioritize work. You never stop asking questions and you seek answers from your customers, your colleagues and your own research.
• You’re a thoughtful communicator and product leader. We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too. This role sits at the intersection of several teams and our users, making communication especially important.
• You are a systems thinker and understand and can illustrate the interconnectedness of capabilities as their cohesive whole, from backend services to design systems.
• You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly. You enjoy shepherding product work through its entire lifecycle, from early prototype to GA.
• You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity. You value making space for learning before pushing toward a solution.
• You’re comfortable and interested in technically complex spaces, whether it’s a background being a developer yourself or a history working on technical SaaS products. A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software.
• You’re excited to build the next generation of tracing technology!