1. About Paytm Pi Commerce
Paytm is Indias payment Super App offering consumers and merchants most comprehensive payment
services. As a pioneer of the mobile QR payments revolution in India, today, Paytm is India's largest
payment company by Users, Merchants, Payment Transactions, and Revenue. Paytm's mission is to
drive financial inclusion in India and bring half a billion Indians into the mainstream economy through
technology-led financial Services. Paytm enables commerce for small merchants and distributes various
financial services offerings to its consumers and merchants in partnership with financial institutions.
Moving forward into the enterprise ecosystem, Pi Commerce represents a category-defining AI-led
customer engagement platform. It operates at the intersection of AI, SaaS, and CPaaS/MarTech,
enabling large organizations to completely transform how they interact with, retain, and communicate
with consumers.
2. Role Overview
The Regional Head (West) is a critical leadership role responsible for owning the entire revenue
mandate, customer acquisition strategy, and market expansion across Western India (headquartered in
Mumbai/Pune). This region represents a powerhouse of India’s banking, financial services, insurance
(BFSI), conglomerate, and digital enterprise sectors.
This role demands an elite sales leader who combines rigorous strategic leadership with an active,
hands-on hunting mentality. The chosen leader will scale Pi Commerce by managing a high-performing
enterprise sales team, opening doors to India's top corporate boardrooms, navigating multifaceted
corporate ecosystems, and scaling a high-velocity enterprise pipeline.
3. Key Responsibilities
Regional Revenue Ownership: Drive the strategic and commercial success for the West region,
carrying ultimate accountability for ARR targets, net-new logo wins, and market penetration
strategy.
Enterprise Pipeline Leadership: Anchor and build an agile, high-performing team of regional
enterprise hunter talent. Coach the team through long, complex multi-stakeholder sales cycles to
optimize close rates.
Executive CXO Relationship Management: Cultivate deep relationships with CXOs, Chief Marketing
Officers, Digital Transformation heads, and CIOs, positioning Pi Commerce as a foundational AI-led
transformation platform rather than a simple campaign utility.
Strategic Vertical Focus: Leverage the unique composition of the Western region to capture market
share within large private/public BFSI institutions, massive retail conglomerates, consumer brands,
logistics giants, and rapidly growing tech-first enterprises.
Tailored Solutions Advisory: Work closely with Pre-Sales, Engineering, and Product teams to align Pi
Commerce's advanced AI capabilities with the legacy infrastructure, strict security standards, and
high volume communication demands of western enterprise clients.
Commercial; Deal Governance: Mastermind end-to-end RFP/RFQ processes, highly structured deal
design, value-based pricing architectures, and senior-level legal/commercial negotiations.
Industry Advocacy: Establish a dominant regional presence for Pi Commerce by actively
representing Paytm at key corporate forums, technology roundtables, and major enterprise
networking events in Mumbai and Pune.
4. What We Looking for
Experience: 12–18 years of standout professional performance in high-stakes B2B enterprise
software/platform sales (SaaS, CPaaS, MarTech, AI, Analytics), with a minimum of 3–5 years leading
enterprise sales teams.
West Market Mastery: Extensive, deep-rooted connections with executive decision-makers,
business heads, and procurement teams within the BFSI, conglomerates, and enterprise hubs of
Mumbai, Pune, and Gujarat.
Elite Execution: Proven background in leading teams to build high-velocity pipelines from scratch,
managing complex corporate purchase cycles, and hitting aggressive regional milestones.
Consultative Capability: Superb ability to break down highly technical AI, analytics, and messaging
technologies into clear financial and customer retention metrics for C-suite buyers.
Leadership Aptitude: Strong team builder with high EQ and deep analytical capability, possessing a
strong commitment to pipeline hygiene, transparent forecasting, and fostering a relentless hunting
culture.
5. Why Join This Role
Direct influence over a highly profitable and strategic enterprise territory within Paytm's Pi
Commerce ecosystem.
Ownership of a highly differentiated AI product solving core retention and engagement problems for
the biggest brands in India.
High visibility within executive leadership circles, complemented by an aggressive performance-
driven compensation and reward framework.