Job Purpose:
This position is responsible to provide clerical and administrative support to the boutique.
Key Responsibilities:
Daily Operations
- Follow the requirements as indicated in the Standard Operational Procedures.
- Provide on-boarding/staff transfer support by coordinating with different stakeholders
- Follow-up on all communications correspondence between boutique and office.
- Follow-up on uniform ordering and fitting arrangement.
- Responsible for boutique expenditure record keeping.
- Support and participate in boutique daily operations and other ad hoc activities.
- Prepare reports for the Boutique Management team.
Manpower Arrangement
- Prepare monthly roster.
- Liaise with Retail Office regarding monthly activities, training arrangements.
- Update and monitor attendance and leave application record of boutique staff and report to Retail Office regularly.
- Record overtime records of boutique team and update compensation off record on monthly basis.
Workplace & Replenishment
- Liaise with external vendors and internal departments regarding boutique maintenance.
- Liaise with mall management for any boutique daily operations issue.
- As the first contact point for all issues related to Retail Support Office management.
- Responsible for POS and boutique printing matters ordering and monitor the consumption and inventory.
- Arrange replenishment on boutique, marketing and clienteling resources according to usage.
Person Specifications:
- Possess a strong caliber in communication, organization and interpersonal skills.
- Positive, patient and detail-minded, with constant innovation and curiosity.
- Eager to learn and good team player.
- Proficient in Microsoft Word, Excel and PowerPoint.
- Proficient in spoken / written English & Cantonese.
- Mindset / Judgement on way of communication / code of conduct / professional manner.